Constituent Services

Contact Us!

Keyshia Sanders

Jackson City Hall (Basement)
219 S. President St.
Jackson, MS 39205

The Mayor's Office Department of Constituent Services, Public Information, Mayor’s Action Line/ 311 is a network of resources offering constituents direct access to accurate information and timely assistance with city programs and services. It coordinates communications between neighborhoods and city government as well as information and problem resolutions between city departments and constituents.

Through Public Information, the Mayor's Action Line/ 311, our office acts as a conduit through which residents may lodge concerns, submit service requests, or share ideas and suggestions with key city administrators, including department directors, division managers and field superintendents.

Our ultimate goal is to improve the quality of life in all neighborhoods citywide by ensuring every citizen equal access to city services in the most effective and efficient way possible.

Meet the Team

Keyshia Sanders, Manager of Constituent Services(headshot

Marcus Banks, Constituent Services Representative (headshot)

Chris Rash, Constituent Services Representative (headshot)

Andy Boone, Manager of 311/Action Line(headshot)

Upcoming Events

Dec 6 2019

Christmas Tree Lighting

6:00pm - 7:00pm Jackson City Hall
  • Add to calendar 2019-12-06 18:00:00 2019-12-06 19:00:00 America/Chicago Christmas Tree Lighting 219 S. President St. , Jackson, MS 39205-001
  • Directions

Dec 7 2019

2019 City of Jackson Christmas Parade

5:00pm - 7:00pm
  • Add to calendar 2019-12-07 17:00:00 2019-12-07 19:00:00 America/Chicago 2019 City of Jackson Christmas Parade

Join us as Santa and Mrs. Claus parade through the streets of downtown Jackson to spread some Christmas cheer! Do you want to be a part of our Christmas Parade? Submit Application by 5 PM on November 15th. For more information, contact Constituent Services at 601-960-1084.

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