2021-Annual Drinking Water Quality Report

Lead and Copper Repeat Notification November 2022

 
The boil water notice for all City of Jackson water customers HAS BEEN LIFTED.
   

FAQ Topic: Water/Sewer

Is the property owner responsible for a sewer back-up?

The property owner is responsible for the line that services his/her building up to the property line. However, if a blockage occurs in the service line but is unknown where the blockage is taking place (private or public property), the property owner must make an effort to free the blockage, at his/her expense. This may … Continued

Who do I contact to repair a utility cut?

The Water/Sewer Division cuts and removes sections of City streets and sidewalks to repair their water & sewer utility lines. Once their utility lines have been repaired, the Infrastructure Management Division is responsible for repairing those utility cuts with asphalt and/or concrete once Water/Sewer Division has completed their repairs. To have these cuts repaired with … Continued

How do I pay my water bill?

You can pay your water bill online, by mail, by phone or in person. Visit the Water Sewer Business Administration for more information.

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