Proclamation of Local Emergency


The City of Jackson’s Water and Sewer Business Administration is now JXN Water. Click here.



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FAQ Topic: Transportation

What are the Fees and Fares for Paratransit?

Effective February 10, 2009 Description Within the ADA fixed route zone of ¾ mile on either side of JTRAN fixed route One Way $2.00 20-Ride Pass $40.00 ($2.00 per ride) Passengers must be ADA certified or a companion to ride JTRAN Paratransit as first priority. Children under 5 ride free. ADA eligible passengers receive free … Continued

What is the Paratransit Service Area?

The service area for JTRAN Paratransit is within a 3/4 mile radius of JTRAN non-commuter fixed route bus routes operating during the time of request. A user who lives outside the service area may be issued a JTRAN Paratransit identification card; however, the card is only valid for use within the JTRAN Paratransit service area. … Continued

How do I Apply for Paratransit Service?

If you are a new paratransit rider you will need to be registered and certified eligible by City of Jackson, Department of Planning & Development, Transit Services Division prior to using the service. To register for services, please download the application below and return it to the City of Jackson. Applications can also be sent … Continued

How to I make a Paratransit Reservation?

To use the service, the passenger or his/her representative must make a reservation for next day service. Reservations may be made up to 14 days in advance in accordance with the Americans with Disabilities Act (ADA). A cancellation/no show policy requires that if the passenger must cancel his/her trip request, then it should be done … Continued

What are JTRAN Paratransit Service Hours?

JTRAN Paratransit Service Monday through Friday first pick up is available at 5:15 a.m. last available pick up is at 6:45 p.m. ending service at 7:45 p.m., Saturday service first available pick up is at 6:45 a.m. last available pick up is at 5:30 p.m. ending service at 6:30 p.m. No service is provided on … Continued

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