FAQ Topic: Transportation
If a street name sign, stop sign, or other regulatory sign has been damaged or is missing, please call 601-960-1757. If street markings are not visible or are fading on City streets, please call 601-960-1757.
Parking meters can be reserved and bagged for special events, meetings and other activities performed by vendors, organizations, and businesses. Parking meters cannot be reserved by individuals. Parking meters may be reserved at a cost of $5.00 per parking meter per day. To reserve a parking meter, please call 601-960-1168.
The Infrastructure Management Division is responsible for collecting revenue and repairing parking meters. We encourage citizens and visitors to park at a meter which is working properly to avoid a possible parking citation and call 601-960-1168 to report the malfunctioning or damaged parking meter so it can be repaired. When reporting a malfunctioning meter, please be … Continued
The Jackson Police Department is responsible for parking meter enforcement. If you receive a parking citation while parked at a parking meter and have any questions, please call 601-960-1359 or 601-960-2272.
To submit a complaint to JTRAN Customer Service, please complete this online form.
JTRAN Paratransit is demand response transportation service that provides door to door transportation for individuals who, because of a disability, are not able to utilize a regularly scheduled fixed route bus service or if the rider cannot access a fixed route bus stop or for seniors age 60 years old. Door to door service means … Continued
To use JTRAN Paratransit a potential passenger is required to fill out an application, with a physician’s verification to be determined eligible. Once eligible, the new passenger would receive an identification card. The card is to be in the immediate possession of the rider, as the passenger may be required to show proof of eligibility … Continued
Anyone who is permanently or temporarily mobility impaired, generally defined as a person of any age who is functionally unable to use the regularly scheduled fixed route system for one or more of the following reasons: Unable to utilize a regular public transit bus. (“Unable” means that performing the function is absolutely impossible or causes … Continued
JTRAN Paratransit is a door-to-door demand responsive service. Bus operators may only assist passengers to the door of a home, building or entrance of a facility as long as they are within the line of sight of their vehicle. JTRAN Paratransit vehicles cannot be left unattended. Any other additional assistance will require the use of … Continued