Effective June 30, 2020: Per the Second Amended Stay Safe Jackson Executive Order, individuals in the City of Jackson are required to wear a face covering in public. Business owners must require all parties (employees, patrons, etc.) to wear a face covering. Businesses found in violation will be shutdown for 24-hours and must submit an Attestation of Compliance with the City of Jackson before reopening. If you are experiencing symptoms of COVID-19, call our Hotline at 601-586-3067 and fill out the Symptom Collector. If you are in need of mental health support during this time, call our Mental Health Warmline at 601-586-3073. 

Water/Sewer Utilities Division

Mission Statement

To produce high quality, safe water in adequate quantities to serve the needs of the customers within the area certificated to the City of Jackson; to distribute this water to these customers in a safe manner; and to collect waste water from both retail and wholesale customers and treat the waste water to make it safe to return to the river with minimum impact on the environment. The goal is to perform these tasks in a manner that provides the customers with the services desired at an affordable price through systems that are reliable in their ability to perform their functions as designed.

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