Water Sewer Business Administration (WSBA)

Water Bill Payment Methods


  • Processing time: Payment submitted after 5:00 PM will post within two (2) business days.


  • Mail check payable to City of Jackson with remitance stub to Water Sewer Business Administration at P.O. Box 23092 Jackson, MS 39225
  • Processing time: 5 business days


  • Bring cash, check or money order to Water Sewer Business Administration Office located at 1000 Metrocenter Mall, Suite 103 Jackson, MS 39209
  • Water Bill Payment Locations
  • Processing time: Same day processing

Bank Draft

  • At no additional cost, payments can be directly withdrawn from a checking account
  • Contact 601-960-2000 to receive an authorization for this service
  • Processing time: automatically processed on due date

Pay by Phone

  • Call 1-800-450-9297 to pay water bill by phone
  • Processing time: Same day processing

Water Bill Payment Loations:

Wal-Mart Store #00903
2711 Greenway Dr.
Jackson, MS 39204
Food Depot
3188 W. Northside Dr.
Jackson, MS 39213
Star Grocery
1723 Bailey Ave.
Jackson, MS 39203
Westside Texaco
5211 HWY 80 W.
Jackson, MS 39209
Food Depot
2861 Terry Rd.
Jackson, MS 39212
Blacks Mini Mart
3407 W. Capitol St.
Jackson, MS 39209
Star Zone
311B West Northside Dr.
Jackson, MS 39206
Wal-Mart Store #06469
131 Handley Blvd.
Byram, MS 39272
Money Man Check Cashing
4329 N. State St.
Jackson, MS 39206
Mississippi Discount Drugs
224 Clinton Blvd.
Clinton, MS 39056
Kroger #345
4910 I55 North
Jackson, MS 39211
Discount Pawn Payment Center
3770 HWY 80 West
Jackson, MS 39209
Kroger #490
6745 S. Siwell Rd.
Byram, MS 39272

For water leaks and low pressure reporting, please contact the Water Maintenance Division at 601-960-1778 or 601-960-1779.

Tampering with or destroying your water meter is a criminal offense. Having an illegal water connection, otherwise known as straight piping, is a criminal offense. Anyone caught tampering with the City's water meter, destroying the City's water meter, or stealing water through an illegal connection will be subject to arrest, imprisonment, and substantial fine for each violation Water service will also be terminated. 

Understanding Your Water Bill

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