Water Sewer Business Administration (WSBA)
- Public Works Department
- Water Sewer Business Administration
1000 Metrocenter Mall, Suite 103
Jackson, MS 39209
Water Bill Payment Methods
Login Here to Pay and View Account -- NEW WSBA CUSTOMER SITE
TO LEARN ABOUT PAYMENT ASSISTANCE CLICK THE LINK BELOW
WSBA Water/Sewer Assistance Program -PAYMENT PLANS
Do you have questions about the Payment Plans? Click here for FAQ.
*See video below for more information*
- Enrollment available NOW through June 30, 2022 Make your appointment today! Call WSBA at 601-960-2000 or Email at WSBAassistanceprogram.gov
- Get a fresh start! Two payment plans are now available, plus considerations for special circumstances and a flat rate option for customers experiencing stranded bills. Water cut-offs will resume September 1, 2021. Please take advantage of this opportunity so you are not impacted.
- Processing time: Payment submitted after 5:00 PM will post within two (2) business days.
- Mail check payable to City of Jackson with remitance stub to Water Sewer Business Administration at P.O. Box 23092 Jackson, MS 39225
- Processing time: 5 business days
In-person
- Bring cash, check or money order to Water Sewer Business Administration Office located at 1000 Metrocenter Mall, Suite 103 Jackson, MS 39209
- Water Bill Payment Locations
- Processing time: Same day processing
Bank Draft
- At no additional cost, payments can be directly withdrawn from a checking account
- Contact 601-960-2000 to receive an authorization for this service
- Processing time: automatically processed on due date
Pay by Phone
- Call 1-877-578-2490 to pay water bill by phone
- Processing time: Same day processing
Water Bill Payment Locations:
| Wal-Mart Store #00903 2711 Greenway Dr. Jackson, MS 39204 601-922-3406 |
Food Depot 3188 W. Northside Dr. Jackson, MS 39213 601-321-0520 |
Star Grocery 1723 Bailey Ave. Jackson, MS 39203 601-352-3381 |
| Westside Texaco 5211 HWY 80 W. Jackson, MS 39209 601-922-8337 |
Food Depot 2861 Terry Rd. Jackson, MS 39212 601-346-5170 |
Blacks Mini Mart 3407 W. Capitol St. Jackson, MS 39209 601-272-2502 |
| Star Zone 311B West Northside Dr. Jackson, MS 39206 601-238-5102 |
Wal-Mart Store #06469 131 Handley Blvd. Byram, MS 39272 769-237-0460 |
Money Man Check Cashing 4329 N. State St. Jackson, MS 39206 601-987-9985 |
| Mississippi Discount Drugs 224 Clinton Blvd. Clinton, MS 39056 601-924-5212 |
Kroger #345 4910 I55 North Jackson, MS 39211 601-366-1141 |
Discount Pawn Payment Center 3770 HWY 80 West Jackson, MS 39209 601-923-8999 |
| Kroger #490 6745 S. Siwell Rd. Byram, MS 39272 601-863-2001 |
For water leaks and low pressure reporting, please contact the Water Maintenance Division at 601-960-1778 or 601-960-1779.
Tampering with or destroying your water meter is a criminal offense. Having an illegal water connection, otherwise known as straight piping, is a criminal offense. Anyone caught tampering with the City's water meter, destroying the City's water meter, or stealing water through an illegal connection will be subject to arrest, imprisonment, and substantial fine for each violation Water service will also be terminated.