Public records requests must be submitted in writing, according to the City’s Public Records Access Policy. This benefits and protects you, as the requestor. An online form is available for your convenience through our customer portal. You may also submit your request in person at the Office of the City Clerk, located on the 1st floor of City Hall – 219 S. President Street, Jackson MS; or you may mail your request to the City Clerk – P.O. Box 17 Jackson Mississippi 39205-0017.