Water Sewer Business Administration (WSBA) hours have temporarily changed to Monday – Friday from7:30 am until 1:30 pm.


Lead and Copper Repeat Notification March 2022


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In an effort to protect the health, safety, and welfare of our citizens, a Civil Emergency has been declared in the City of Jackson to prevent the spread of COVID-19. City Hall and all non-essential city government buildings, including all city Senior Community Centers and Early Childhood Development Centers are closed to the public until April 30, 2020. Gatherings of 10+ people have been stictly prohibited with limited access to restaurants. Bars have been ordered to close. To recieve alerts related to the Coronavirus outbreak, sign up for Code Red Alerts.

All remaining scheduled Public Hearings and Application Workshops regarding the development of the City of Jackson’s 2020-2024 Consolidated Plan and its 2020 One-Year Action Plan have been postponed until further notice.

Additonally, the following facilities are closed:

  • Thalia Mara Hall
  • Municipal Art Gallery
  • Arts Center of Mississippi
  • Smith Robertson Museum
  • Russell C. Davis Planetarium (closed until 2022)
  • Pete Brown Golf Facility
  • Grove Park Municipal Golf Course
  • Grove Park Community Center
  • Jayne Avenue Community Center
  • Vergy P. Middleton Community Center
  • Battlefield Community Center
  • Kurts Gym
  • Sykes Gym
  • Champion Gym
  • Medger Evers Gym
  • Westside Gym
  • Mynelle Gardens
  • All City Parks

*Please note: All City of Jackson community center and gymnasium reservations have been suspended.  All Department of Parks and Recreation special events have been postponed through May 31,2020.

As we work to further prevent the spread of COVID-19 by limiting large crowds, the City of Jackson has postponed the following events: TECHJXN POSTPONED

  • Citizen's Police Academy
  • TECH Jackson
  • The Fertile Ground Expo
  • Praise Dance Explosion
  • Easter Egg Hunt
  • Flipping Out Tumbling Event

(Please check back for updates to this list)

The Water Sewer Business Administration will remain open as an essential. Customers should continue to pay water bills online or drop-off payment to WSBA.

For the time being, JTRAN service will continue to operate during its normal hours of operation.
In addition to the nightly deep cleaning that takes place on every JTRAN bus, soft cleanings are being performed every two hours during operating hours to disinfect all high-touch areas. JTRAN drivers have been equipped with personal hygiene

All Jacksonians are urged to maintain proper handwashing and coughing hygiene and practice social distancing as much as possible. To further this effort, residents are encouraged to utilize on-line services as much as possible to complete city business and to please hold off on any city services that can wait unitl this emergency subsides.

Take all necessary precautions as outlined by the Centers for Disease Control.
Call the Mississippi Coronavirus Hotline (8 a.m. – 5 p.m., Monday through Friday): 877-978-6453COVID19 SYMPTOMS

Know your symptoms and create a household plan of action.

If you are sick, DO NOT go to the emergency room. Call your primary care physician to determine if you need to be tested for Coronavirus.

For Coronavirus updates, safety precautions, and links to more info, visit www.cdc.gov/coronavirus.

Utilities Assistance

Comcast Logo

Comcast: On the heels of offering new, low-income Internet Essentials customers two months of free internet and raising the speed of that program’s service to 25/3 Mbps, Comcast has announced additional steps to help ensure people stay connected to the internet as more schools suspend classes and companies encourage employees to work from home due to the Coronavirus. Please review press release for more information.

Entergy Logo

For the next 60 days, Entergy will halt customer disconnections if nonpayment is the result of the coronavirus. Customers can call 800-368-3749 or visit their website for more information.

Executive Orders

COVID -19 Memorial Day ProclamationMarch 3, 2021 PDF (128 KB)
Mayoral Proclamation of Executive Order (2) Closing City Hall and Non-Essential City Offices and City Owned or Leased Non-Essential Offices Employees to Work Remotely, and Restricting City Employee TravelDecember 3, 2020 JPG (395 KB)
Mayor Further Extends Curfew Order Commencing on August 19, 2020August 18, 2020 PDF (146 KB)
Fourth Amended Stay Safe Jackson Executive OrderAugust 11, 2020 PDF (63 KB)
Mayoral Curfew OrderAugust 11, 2020 PDF (147 KB)
Amended Proclamation of Executive OrdersAugust 5, 2020 PDF (850 KB)
Second Amended Stay Safe Jackson Executive OrderJune 30, 2020 PDF (386 KB)
Mayoral Executive Order Continuing COVID-19 Related Civil Emergency Effective June 4, 2020June 3, 2020 PDF (106 KB)
Amended Stay Safe Jackson Order Effective June 4, 2020June 3, 2020 PDF (355 KB)
Executive Order Continuing Prior OrdersApril 16, 2020 PDF (60 KB)
City of Jackson Stay at Home OrderApril 3, 2020 PDF (737 KB)
Mayoral Proclamation Prohibiting Gatherings of 10 or MoreMarch 19, 2020 PDF (227 KB)
Executive Order Closing City Hall & Non-Essential Employees to Work RemoteMarch 16, 2020 PDF (192 KB)
Executive Order Prohibiting Gatherings of 50 or MoreMarch 16, 2020 PDF (171 KB)
Mayoral Proclamation of Civil EmergencyMarch 16, 2020 PDF (178 KB)

Mental Health Support

Hinds Behavioral Health Services Mobile Crisis Response Team is comprised of mental health professionals able to assess and provide face-to-face intervention for Hinds County residents in psychiatric and/or mental health crises. Mobile Crisis is available 24/7, nights, holidays, and weekends. Please visit their website for more information.

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