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City of Jackson Update – 3/12/2021

Posted on March 12, 2021


FOR IMMEDIATE RELEASE

March 12, 2021

CITY OF JACKSON UPDATE FOR FRIDAY EVENING

(JACKSON, MS) – The City of Jackson is issuing the following updates for Friday, March 12, 2021, related to the ongoing water crisis and recovery efforts being made as a result of February’s winter weather:

WATER RESTORATION

  • Today turned out to be a good day with pressure reaching around 88 psi. We got off to a slow start this morning due to a minor mechanical issue at the plant, but it was resolved. Tank levels are looking decent, but need to continue to fill. And, barring any further hiccups, it looks like we should be able to start sampling our surface water connections on Sunday.
    • We are gauging progress by measuring the psi (pounds per square inch) in the water distribution system. The goal is to reach ~ 90 psi at OB Curtis WTP and ~80 psi at JH Fewell WTP. When the winter weather came through, psi dropped to 37 resulting in water outages throughout the City of Jackson and City of Byram.
  • We feel confident that water service has been largely restored throughout Jackson. Any remaining incidents of low/no water pressure are likely localized meter issues or broken pipes. We encourage residents to continue calling 311 if they are having any issues so we can investigate.
  • The precautionary boil water notice for the City’s 43K surface water connections is still in effect. The City continues to coordiante with the Mississippi State Health Department to determine when we can begin sampling. This is our next big goal. We will need to collect and submit 120 good samples from different locations in our surface water system for two consecutive days in order to receive approval to lift the boil water notice.
  • On Wednesday, March 10, the City of Jackson officially lifted the precautionary boil water notice on its 16K well water connections served by the Jackson Maddox Well System. This primarily impacts residents in South Jackson, City of Byram and City of Terry in the following zip codes:
    • 39170
    • 39212
    • 39154
    • 39209-Jackson Customers Off Maddox and Wiggins Road
    • 39272-Byram Customers on the West Side of I-55 South
  • Reports of new water main breaks/leaks have tapered off to a normal cadence. Our crews continue to work through the list of 131 reported water main breaks/leaks since the winter weather came through. 83 have been repaired/addressed, 6 are ready for repair, and 42 are awaiting confirmation. An updated list is at the end of this document.  Please continue to report any water main breaks/leaks to 311.
  • In addition to 311, residents can also call 601-960-1111 or 601-960-1778 to report low/no water pressure.  All water meter issues should be directed to 601-960-2000.

HOW TO HELP

  • Since the onset of this crisis, many have asked how they can help support the residents of Jackson. The City’s Department of Constituent Services is helping to coordinate offers of support and can be reached at 601-960-2324 or 601-960-1835.
      • At this time, the City of Jackson has identified the following key needs for residents:

o    Bottled Water

o    1 Gallon Jugs of Water (Drinking and Distilled)

o    Hand Sanitizing Wipes

o    Flushable Wipes

o    Hygiene Items (Soap, Hand Soap)

o    PPE (face masks, hand sanitizer)

o    Utility Assistance

o    Gift Certificates for groceries

o    Debris Removal (for elderly and disabled residents)

WSBA BILLING ADJUSTMENTS FOR REPAIRS

  • Citizens who have experienced a significant leak or loss of water due to a plumbing issue or busted pipes during this past week should retain copies of the plumbing statements upon repair to provide to WSBA for consideration of an adjustment to your bill.
  • To qualify for a leak adjustment, simply bring a copy of your plumbing receipt or a receipt for parts purchased to the Applications Counter at WSBA.  One of our customer services representatives will be happy to assist you.  Please call 601-960-2000 for any additional information. 

ROLL-OFF DUMPSTER DAY

  • Tomorrow, Saturday, March 13, the City of Jackson will host its monthly Roll-Off Dumpster Day at the Old Pepsi Building located at 2550 Medgar Evers Boulevard, Jackson, MS 39213. The roll-off dumpsters will be available from 8 a.m. until 3 p.m. This is a great opportunity for any residents still needing to remove trash and debris from the February winter storms.
  • Residents may bring all household furniture, small appliances and small accessories for disposal. Participants are required to place debris inside the dumpster provided at the location. Tires, chemicals and gas tanks are not accepted.
  • This is a service for City of Jackson residents. Proof of residency may be required. For more information about Roll-Off Dumpster Day and other Solid Waste programs, contact the City of Jackson at 601-960-0000 or visit the website at http://www.jacksonms.gov/.

WATER MAIN BREAKS/LEAKS

  • The following locations have been reported by constituents of the city of Jackson. *Note, these also have to be confirmed as actual water main breaks. Once confirmed, they will then have MS 811 Locate requested. The following have not been repaired as of 3/12/2021:
  1. GARDEN PL & ORCHARD VIEW DR
  2. 411 W CAPITAL ST  &  NEAR ALABAMA ST- CONFIRMED​
  3. LENOX DR & RIDGEWOOD RD
  4. 4227 HANOVER PL
  5. 1860 PATTON AVE
  6. 16 ROBINHOOD RD ​
  7. 3857 PARKWAY AVE *
  8. 234 ELLIS AVE
  9. 824 CARLISLE ST
  10. 2656 LAKE CIRCLE
  11. 2530 BAILEY AVE
  12. 576 DRYDEN AVE
  13. 422 ARBOR HILL DR ​
  14. 159 RAULSTON DR, BYRAM
  15. HATTIESBURG ST & JR LYNCH ST
  16. 2237 SHEFFIELD DR
  17. 3539 HAWTHORN DR *
  18. 1860 PADEN ST
  19. 215 OVERLOOK PL
  20. 202 RED HILL DR
  21. 1516 DEVINE ST
  22. 1102 LAVERNET RD
  23. BLAIR ST & MONUMENT ST
  24. TERRY RD & CULPEPPER DR
  25. 538 WILLOW WISP WAY
  26. 212 COLONIAL CIRCLE *
  27. 1430 Holliman Avenue
  28. 2401 Coronet Place​
  29. 227 E ASH ST
  30. 4874 OAK FOREST DR
  31. 1222 BRECONRIDGE RD
  32. 226 SWAN LAKE DR
  33. COLUMBUS ST & ST CHARLES ST
  34. TERRY RD & PORTER ST
  35. 4140 CRESTVIEW DR
  36. 1200 N STATE ST
  37. 850 FAIRVIEW ST
  38. 641 DOROTHY LN
  39. 4216 WOLL O WOOD BLVD
  40. 3707 MOSLEY AVE *
  41. 1804 ROBINSON ST/EASTVIERW ST
  • The following locations have been confirmed as actual water main breaks and the MS 811 Locate requested. They have not been repaired as of 3/12/2021:
  1. W WOODROW WILSON AVE & MARTIN LUTHER KING JR DR – (MS 811 LOCATE REQUESTED 03/05/2021)
  2. 510 WESTBRIDGE COVE, BYRAM -(MS 811 LOCATE REQUESTED 03/05/2021)
  3. 5247 NANTUCKETT DR – (MS 811 LOCATE REQUESTED 03/05/2021)
  4. WALTHAM ST & RAYMOND RD – (MS 811 LOCATE REQUESTED 03/11/2021)
  5. 209 E CAPITAL – (MS 811 LOCATE REQUESTED REMARK 03/03/2021)
  6. NORTH PARK DR & MEADOW LANE -(MS 811 LOCATE REQUESTED 03/11/2021)
  • The following water main breaks/ leaks have been repaired as of 3/12/2021:
  1. 2236 MEAGAN DR
  2. 3006 CHARLESTON DR
  3. EDGEWOOD ST & EUCLID AVE
  4. 5440 HIGHLAND DR
  5. 3724 MONTROSE CIRCLE(3 Leaks Total Same Street) 3739 and 3748
  6. DULING AVE & OLD CANTON RD
  7. 622 DULING AVE
  8. 124 ASHCOT CIRCLE
  9. RHYMES PLACE & EASTBOURNE
  10. 3906 RESTBROOK PLACE
  11. 1154 GREYMONT AVENUE
  12. 4893 CHURCH-HILL DR
  13. 206 PRENTISS STREET
  14. 218 COLUMBUS ST
  15. FORTIFICATION ST AND MAPLE ST
  16. 4021 OAKLAWN DR
  17. 1045 AVONDALE ST
  18. LONGINO ST & FORTIFICATION ST
  19. 354 E MAYS ST ​
  20. 4235 HANOVER PLACE​
  21. 3853 TYRONE DR
  22. 350 SAMUEL BAILEY DR
  23. 337 BARNES ST
  24. 5939 BAXTER DR
  25. 2382 HWY 80
  26. 607 S JEFFERSON ST – SAME AS S JEFFERSON ST & E SOUTH ST NEAR JACKSON ICE
  27. 931 UNION ST
  28. W CAPITAL ST & LOINGINO ST ​
  29. 857 N JEFFERSON ST
  30. W CAPITAL ST & 144 BRADLEY ST
  31. CLEVELAND AVE/HILL AVE
  32. CAPITAL ST & LONGINO ST ​
  33. 1614 JONES AVE
  34. CLAIBORNE ST & ST CHARLES ST
  35. 1600/1645 BLAIR ST
  36. VALLEY ST NEAR ROBINSON ST ACROSS FROM PERKINS FOUNDATION  ​
  37. OAK DALE ST & WHOLESALE RD​​
  38. 2919 MARWOOD DR
  39. 1600/1609 FIRST AVE
  40. DEWITT AVE/BAILEY AVE
  41. E. MITCHELL AVE/N MILL ST
  42. W MAYES ST & 3243 EDWARDS AVE
  43. 330 GLENDALE AND BAILEY AVE
  44. 3242 ROSEMARY ST
  45. 726 ALVAREDO ST
  46. 1200 RIDGEWAY ST & SAGE ST
  47. 3925/3927 BERKLEY DR
  48. 3503 DOWING ST/DUNBAR ST & DOWNING ST
  49. 920 WHITWORTH ST
  50. 544 LAUNCELOT RD​
  51. 711 BENNING RD
  52. 940 MEADOW BROOK RD
  53. 975 ROYAL OAK DR
  54. 2310/2320 TWIN LAKES CIRCLE
  55. 3715 GREENWICH ST
  56. HOLLY HILL DR  & OLD LAKE RD
  57. 327 S DENVER ST
  58. OLD CANTON RD & GLEN WAY DR
  59. 200 S LAMAR ST
  60. LANGLEY ST & GUDICI ST
  61. 738 CHESTNUT ST
  62. 4318 COUNCIL CIRCLE
  63. 209 E CAPITAL ST
  64. LILLY ST & CLOVER HILL
  65. VIOLET ST & POCAHONTAS AVE
  66. 2033 WILL O WISP WAY
  67. 304 N CONGRESS ST
  68. 212 AUTUMN RIDGE DR
  69. TUDOR ST & CORLEY AVE
  70. 6230 WOODSTOCK DR
  71. CHENNAULT AVE & LINDSEY DR
  72. E PASCAGOULA ST & LAMAR ST
  73. 5726 BAYBERRY DR
  74. N ALABAMA AVE & W CAPITAL ST
  75. 611 CHELSEA DR  & UPPER DARBY
  76. 1100 CLEARY ST
  77. 927 BLOOM ST
  78. 1716 MCGEE ST
  79. FIRST AVE & BUENA VISTA
  80. LENA ST & LARIDA CT
  81. 203 E MONUMENT ST

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