Consumer Notice Regarding Your Drinking Water

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Mayor Lumumba issues updated Safe Recovery Jackson Executive Order.

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Update on Repairs to Jackson Maddox Well System June 3, 2021

Posted on June 3, 2021


FOR IMMEDIATE RELEASE
June 3, 2021


UPDATE ON REPAIRS TO JACKSON MADDOX WELL SYSTEM
New Pump Installation Delayed Until Monday, June 7th
 
(JACKSON, Miss.) – The new pump for the Siwell Road Well was delivered to the contractor today. Unfortunately, parts for the installation of the piping shaft did not arrive today. The contractor anticipates delivery this weekend. As such, the new pump installation has been delayed to the morning of Monday, June 7, 2021.
 
On Monday, the contractor will start work to replace the temporary pump at the Siwell Road Well with the new pump. The contractor will have an additional crew onsite to then take the temporary pump from the Siwell Road Well and install it at the TV Road Well. 
 
A precautionary boil water notice will be in effect on Monday for the impacted areas when the Siwell Road Well is taken offline from the temporary pump.
 
The City asks residents to start preparing this weekend for low water pressure or no water pressure beginning Monday morning and lasting throughout the day until both wells are placed back in service. The City also requests that residents continue to conserve water over the weekend to help reduce demand on the entire Jackson Maddox Well System. 
 
The Jackson Maddox Well System serves approximately 16K well water connections primarily in South Jackson and the City of Byram. It is estimated that approximately 2,000 connections have been impacted by recent disruptions at the Siwell Road and TV Road wells.
 
The City is still not receiving many reports of low or no water pressure in the impacted areas. Some customers, particularly those at higher elevations, may experience disruptions in their service until all repairs are complete. Residents should report if they are experiencing low or no water pressure to 311 (or 601-960-1111).
 
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