2021-Annual Drinking Water Quality Report

Lead and Copper Repeat Notification January 2023


Boil Water Advisory information click here



The City of Jackson’s Water and Sewer Business Administration office in the Metrocenter Mall will be closed Monday, March 27 until further notice.

The Metrocenter was damaged during Sunday’s storm. Water bills may be paid by phone or click here for payment locations.


Discover your routes.

JTRAN Customer Service
JTRAN Office
1785 Highway 80 West
Jackson, MS 39204

JTRAN Customer Service Office
Union Station
300 W. Capitol St
Jackson, MS 39207
Monday-Friday: 6:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: Closed

JTRAN Modified Service Schedule


JTRAN is reducing its bus services beginning Monday January 17th due to worker shortage. This service reduction will allow JTRAN to maintain reliable service on fixed route and paratransit systems. JTRAN will restore full service as soon as worker availability improves.

Effective January 17, 2022 until further notice, JTRAN will be operating the Saturday schedule Monday thru Saturday.

  • FIXED ROUTE - Fixed Route Emergency Schedule Effective 1/17
  • PARATRANSIT - Paratransit Service hours will be Monday-Saturday: 6:30 AM - 6:30 PM
  • CUSTOMER SERVICE - JTRAN Customer Service Office at Union Station hours will be Monday-Friday: 6:00 AM - 5:00 PM & Saturday: 8:00 AM - 5:00 PM.

TDD/TTY: 711 | https://www.jacksonms.gov/rideralerts/

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