Consumer Notice Regarding Your Drinking Water

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Mayor Lumumba issues updated Safe Recovery Jackson Executive Order.

City of Jackson Update for Monday Evening

Posted on February 23, 2021


FOR IMMEDIATE RELEASE

February 22, 2021

CITY OF JACKSON UPDATE FOR MONDAY EVENING

(JACKSON, MS) – The City of Jackson is issuing the following updates for the evening of Monday, February 22, 2021, related to the impacts of recent winter weather on the City and efforts being made:

WATER PRESSURE

  • Low and no water pressure is still impacting residents across Jackson, but we are continuing to see progress. The City anticipates with improved pressures gaining each day that a majority of the City will see their water restored by the end of the week. We are cautious with this prediction due to possible water main breaks delaying our restorative efforts. We are encouraged with the efforts of our water personnel, and the response from the water system to date.
  • We are gauging progress by measuring the psi (pounds per square inch) in the water distribution system. Today, we are up to 67 psi.
    • That is up from 58 psi Sunday, 55 psi Saturday, 51 psi Friday and 37 psi when the cold front came through resulting in water outages throughout the City of Jackson and City of Byram. This is good, but we have further to go. The goal is to reach around 90 psi at OB Curtis WTP and around 80 psi at JH Fewell WTP.
  • We continue to work to assess and coordinate water main break repairs. The City encourages residents to report any water main breaks to the 311 system.
    • CONFIRMED WATER MAIN BREAKS – This list has been located via MS 811 and checked by a water maintenance supervisor. These have not been repaired.
  1. 3006 CHARLESTON DR
  2. 354 E MAYS ST
  3. 3906 RESTBROOK PL
  4. 3712 GREENWHICH ST
  5. EDGEWOOD ST & EUCLID AVE
  6. 1045 AVONDALE ST
  7. 5440 HIGHLAND DR
  8. E PASCAGOULA ST & LAMAR ST
  9. 209 E CAPITAL ST
  10. COOPER RD & ROSEMARY AVE
  11. DULING AVE AND OLD CANTON RD
  12. BROADMOOR DR & MAPLEWOOD DR
  13. 350 SAMUEL BAILEY DR
  14. W MITCHELL AVE & N MILL ST
  15. LONGINO ST & FORTIFICATION ST
  16. MOODY ST & HARRIS ST
  17. 2314 TWIN LAKES CIRCLE
  18. 2920 N MILL ST
  19. 4235 HANOVER PLACE
  20. 1218 TOPP AVE
  21. 3853 TYRONE DR
  22. 4021 OAKLAWN DR
  • REPAIRED WATER MAIN BREAKS:
  1. 1154 GREYMONT AVE
  2. MAPLE ST & FORTIFICATION ST
  3. PRENTISS ST & ROBINSON RD
  4. RHYMES PLACE AND EASTBOURNE
  5. RHYMES PLACE & RESTBROOK PLC
  • Those with water should continue to conserve it. Please only use water for basic necessities. Residents closer to the plants will see water pressure restored soonest. It will take longer for those farther away. Conserving water will allow fellow Jacksonians to get back online faster.
  • The system-wide precautionary boil water notice is still in effect for all surface water and well water connections.
  • We ask that residents please refrain from tampering with fire hydrants.
  • All water meter issues should be directed to 601-960-0762 and 601-960-0761.a

WATER DISTRIBUTION

  • So far, the city has purchased 45 pallets of bottled water and is continuing efforts to source more. Details will be provided as it becomes available for distribution.
  • Non-potable (flushing) water is available at the following locations each day this week from 9am to 7pm. Residents should bring containers.
    • Forest Hill High School – 2607 Raymond Road, Jackson, MS 39212
    • Raines Elementary School – 156 N Flag Chapel Road, Jackson, MS 39209
    • Jackson Fire Department Station 10 – 355 Woodrow Wilson Drive, Jackson, MS 39213
  • Drinking water (600 cases) will be distributed Tuesday, February 23, 2021 courtesy of Morrison Heights Church beginning at 10:00am. One case per person. First come first serve. (Sharing details at request of Morrison Heights Church. This distribution is not coordinated by the City of Jackson.)
    • Morrison Heights Church, 3000 Hampstead Blvd, Clinton, MS 39056

GARBAGE COLLECTION 

  • Waste Management resumed regularly scheduled collection services, today, and is experiencing high volumes of garbage and trash along all routes, which may precipitate some delays in service. Any routes not completed on schedule, will be first priority the next morning.
  • Waste Management anticipates all routes, including residential, commercial and roll-off to be recovered by the end of the week, safety and road conditions permitting.
  • We ask that residents only place household garbage out for both collection days this week. The loads are extremely heavy and we want to prioritize household waste removal.
  • Please hold bulk items and yard debris for the following week. If residents have limbs down from the storm, they can call 601- 960-1193 for assessment and collection.

PHONE LINES

  • The volume of calls to 311 continues to overwhelm the system. We ask that residents please reserve calls for visible water leaks and urgent needs for assistance. In addition to 311, residents can also call 601-960-1111 or 601-960-1778.

WATER SEWER BUSINESS ADMINISTRATION (WSBA)

  • The Water Sewer Business Administration lobby will be temporarily closed starting February 23, 2021 until water is restored to the building. Customers will have multiple options to be able to pay bills.
    • Visit us online https://webpayments.billmatrix.com/JacksonMSWater
    • The Metro Center will continue to be assessable to drop off check or money orders by way of drop box Monday thru Friday from 8 am to 5 pm.
    • 13 alternative cash payment locations are still available to make cash payments as long as the locations remain open.
  • For additional services please email WSBA@jacksonms.gov and a Customer Service Representative will assist you. For those customers that do not have access to the internet, assistance is still available by contacting the Deputy Director at 601-213-8778.
  • Alternative WSBA cash payment locations:

Wal-Mart Store #00903,
2711 Greenway Dr.
Jackson, MS 39204
601-922-3406

Food Depot
3188 W. Northside Dr.
Jackson, MS 39213
601-321-0520

Star Grocery
1723 Bailey Ave.
Jackson, MS 39203
601-352-3381

Westside Texaco
5211 HWY 80 W.
Jackson, MS 39209
601-922-8337

Food Depot
2861 Terry Rd.
Jackson, MS 39212
601-346-5170

Blacks Mini Mart
3407 W. Capitol St.
Jackson, MS 39209
601-272-2502

Star Zone
311B West Northside Dr.
Jackson, MS 39206
601-238-5102

Wal-Mart Store #06469
131 Handley Blvd.
Byram, MS 39272
769-237-0460

Money Man Check Cashing
4329 N. State St.
Jackson, MS 39206
601-987-9985

Mississippi Discount Drugs
224 Clinton Blvd.
Clinton, MS 39056
601-924-5212

Kroger #345
4910 I55 North
Jackson, MS 39211
601-366-1141

Discount Pawn Payment Center
3770 HWY 80 West
Jackson, MS 39209
601-923-8999

Kroger #490
6745 S. Siwell Rd.
Byram, MS 39272
601-863-2001

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