Consumer Notice Regarding Your Drinking Water

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Mayor Lumumba issues updated Safe Recovery Jackson Executive Order.

City of Jackson Update – 3/8/2021

Posted on March 10, 2021


FOR IMMEDIATE RELEASE

March 8, 2021

CITY OF JACKSON UPDATE FOR MONDAY EVENING

(JACKSON, MS) – The City of Jackson is issuing the following updates for Monday, March 8, 2021, related to the ongoing water crisis and recovery efforts being made as a result of recent winter weather:

WATER RESTORATION

  • Pressure stayed steady today at about 85psi and our raw water screens are back in service from the minor maintenance issue we experienced yesterday. We anticipate continuing to improve pressure overnight and to having a productive day tomorrow.
    • We are gauging progress by measuring the psi (pounds per square inch) in the water distribution system. The goal is to reach ~ 90 psi at OB Curtis WTP and ~80 psi at JH Fewell WTP. When the winter weather came through, psi dropped to 37 resulting in water outages throughout the City of Jackson and City of Byram.
  • We estimate less than 500 connections in the city are still experiencing low or no water pressure. Again, these are pockets of South Jackson that are at higher elevations. It is also possible that some of them are meter issues or broken pipes in residents’ homes due to the storm. Our team continues to investigate and find solutions. ​
  • Reports of new water main breaks/leaks have tapered off to a normal cadence. Our crews continue to work through the list of 102 water main breaks/leaks since the winter weather came through. 75 have been repaired/addressed, 10 are ready for repair, and 17 are awaiting confirmation. An updated list is at the end of this document.
  • A system-wide precautionary boil water notice is still in effect for all surface water connections (~43K connections) and all well water connections (~16K connections). We have already begun sampling on the well water system and we anticipate beginning sampling on the surface system tomorrow or Wednesday. We will need to have two days of good samples in order to begin lifting boil water notices.
  • Please continue to report any water main breaks/leaks to 311.

 

WATER DISTRIBUTION

  • NON-POTABLE (FLUSHING) WATER will be available Tuesday, March 9 from 9am to 6pm at Forest Hill High School – 2607 Raymond Road, Jackson, MS 39212.

WSBA BILLING ADJUSTMENTS FOR REPAIRS

  • Citizens who have experienced a significant leak or loss of water due to a plumbing issue or busted pipes during this past week should retain copies of the plumbing statements upon repair to provide to WSBA for consideration of an adjustment to your bill.
  • To qualify for a leak adjustment, simply bring a copy of your plumbing receipt or a receipt for parts purchased to the Applications Counter at WSBA.  One of our customer services representatives will be happy to assist you.  Please call 601-960-2000 for any additional information.

PHONE LINES

  • The volume of calls to 311 is still high. We ask that residents please leave a message stating their full name, phone number, address and situation. In addition to 311, residents can also call 601-960-1111 or 601-960-1778.
  • All water meter issues should be directed to 601-960-2000.

WATER MAIN BREAKS/LEAKS

  • The following locations have been reported by constituents of the city of Jackson. *Note, these also have to be confirmed as actual water main breaks. Once confirmed, they will then have MS 811 Locate requested. The following have not been repaired as of 3/8/2021:
  1. GARDEN PL & ORCHARD VIEW DR
  2. 411 W CAPITAL ST & NEAR ALABAMA ST- CONFIRMED​
  3. LENOX DR & RIDGEWOOD RD
  4. 4227 HANOVER PL
  5. 1860 PATTON AVE
  6. 16 ROBINHOOD RD ​
  7. 3857 PARKWAY AVE
  8. 234 ELLIS AVE
  9. 824 CARLISLE ST
  10. 2656 LAKE CIRCLE
  11. 901 N JEFFERSON ST
  12. 1404 KIMWOOD DR
  13. 500 N STATE ST & MISSISSIPPI ST
  14. 3108 WOODBINE ST
  15. 3822 WASHINGTON ST
  16. 2530 BAILEY AVE
  • The following locations have been confirmed as actual water main breaks and the MS 811 Locate requested. They have not been repaired as of 3/8/2021:
  1. FIRST AVE & BUENA VISTA – CONFIRMED —- (MS 811 LOCATE REQUESTED ON 3/4/2021)
  2. 209 E CAPITAL – (MS 811 LOCATE REQUESTED REMARK 03/03/2021 – REPAIRING SATURDAY 03/06/2021 PER RJ
  3. 927 BLOOM ST – (MS 811 LOCATE REQUESTED 03/05/2021)
  4. 203 E MONUMENT ST – (MS 811 LOCATE REQUESTED 03/5/2021)
  5. W WOODROW WILSON AVE & MARTIN LUTHER KING JR DR – (MS 811 LOCATE REQUESTED 03/05/2021)
  6. 510 WESTBRIDGE COVE, BYRAM -(MS 811 LOCATE REQUESTED 03/05/2021)
  7. 5247 NANTUCKETT DR – (MS 811 LOCATE REQUESTED 03/05/2021)
  8. 1716 MCGEE ST – (MS 811 LOCATE REQUESTED 3/5/2021)
  9. 611 CHELSEA DR & UPPER DARBY – (MS 811 LOCATE REQUESTED 03/05/2021)
  10. 1100 CLEARY ST – (MS 811 LOCATE REQUESTED 03/08/2021)
  • The following water main breaks/ leaks have been repaired as of 3/8/2021:
  1. 2236 MEAGAN DR
  2. 3006 CHARLESTON DR
  3. EDGEWOOD ST & EUCLID AVE
  4. 5440 HIGHLAND DR
  5. 3724 MONTROSE CIRCLE (3 Leaks Total Same Street) 3739 and 3748
  6. DULING AVE & OLD CANTON RD
  7. 622 DULING AVE
  8. 124 ASHCOT CIRCLE
  9. RHYMES PLACE & EASTBOURNE
  10. 3906 RESTBROOK PLACE
  11. 1154 GREYMONT AVENUE
  12. 4893 CHURCH-HILL DR
  13. 206 PRENTISS STREET
  14. 218 COLUMBUS ST
  15. FORTIFICATION ST AND MAPLE ST
  16. 4021 OAKLAWN DR
  17. 1045 AVONDALE ST
  18. LONGINO ST & FORTIFICATION ST
  19. 354 E MAYS ST ​
  20. 4235 HANOVER PLACE​
  21. 3853 TYRONE DR
  22. 350 SAMUEL BAILEY DR
  23. 337 BARNES ST
  24. 5939 BAXTER DR
  25. 2382 HWY 80
  26. 607 S JEFFERSON ST – SAME AS S JEFFERSON ST & E SOUTH ST NEAR JACKSON ICE
  27. 931 UNION ST
  28. W CAPITAL ST & LOINGINO ST ​
  29. 857 N JEFFERSON ST
  30. W CAPITAL ST & 144 BRADLEY ST
  31. CLEVELAND AVE/HILL AVE
  32. CAPITAL ST & LONGINO ST ​
  33. 1614 JONES AVE
  34. CLAIBORNE ST & ST CHARLES ST
  35. 1600/1645 BLAIR ST
  36. VALLEY ST NEAR ROBINSON ST ACROSS FROM PERKINS FOUNDATION  ​
  37. OAK DALE ST & WHOLESALE RD​​
  38. 2919 MARWOOD DR
  39. 1600/1609 FIRST AVE
  40. DEWITT AVE/BAILEY AVE
  41. E. MITCHELL AVE/N MILL ST
  42. W MAYES ST & 3243 EDWARDS AVE
  43. 330 GLENDALE AND BAILEY AVE
  44. 3242 ROSEMARY ST
  45. 726 ALVAREDO ST
  46. 1200 RIDGEWAY ST & SAGE ST
  47. 3925/3927 BERKLEY DR
  48. 3503 DOWING ST/DUNBAR ST & DOWNING ST
  49. 920 WHITWORTH ST
  50. 544 LAUNCELOT RD​
  51. 711 BENNING RD
  52. 940 MEADOW BROOK RD
  53. 975 ROYAL OAK DR
  54. 2310/2320 TWIN LAKES CIRCLE
  55. 3715 GREENWICH ST
  56. HOLLY HILL DR & OLD LAKE RD
  57. 327 S DENVER ST
  58. OLD CANTON RD & GLEN WAY DR
  59. 200 S LAMAR ST
  60. LANGLEY ST & GUDICI ST
  61. 738 CHESTNUT ST
  62. 4318 COUNCIL CIRCLE
  63. 209 E CAPITAL ST
  64. LILLY ST & CLOVER HILL
  65. VIOLET ST & POCAHONTAS AVE
  66. 2033 WILL O WISP WAY
  67. 304 N CONGRESS ST
  68. 212 AUTUMN RIDGE DR
  69. TUDOR ST & CORLEY AVE
  70. 6230 WOODSTOCK DR
  71. CHENNAULT AVE & LINDSEY DR
  72. E PASCAGOULA ST & LAMAR ST
  73. 5726 BAYBERRY DR
  74. N ALABAMA AVE & W CAPITAL ST

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