FOR IMMEDIATE RELEASE
March 15, 2021
CITY OF JACKSON UPDATE FOR MONDAY EVENING
(JACKSON, MS) – The City of Jackson is issuing the following updates for Monday, March 15, 2021, related to the ongoing water crisis and recovery efforts being made as a result of February’s winter weather:
WATER RESTORATION
- Today we delivered the first batch of samples from our surface water system to the Mississippi State Health Department (MSHD) for testing. We will do the same tomorrow. We need to collect and submit 120 clean samples from various locations across Jackson for two consecutive days in order to receive clearance to lift the boil water notice.
- While the precautionary boil water notice is still in effect for all 43K surface water connections in Jackson, we are confident that water service has been largely restored throughout the City. Water pressure again stayed consistent today around 87 psi and we continued to fill our tanks. Any remaining incidents of low/no water pressure are likely localized meter issues or broken pipes. We encourage residents to continue calling 311 if they are having any issues so we can investigate.
- We are gauging progress by measuring the psi (pounds per square inch) in the water distribution system. The goal is to reach ~ 90 psi at OB Curtis WTP and ~80 psi at JH Fewell WTP. When the winter weather came through, psi dropped to 37 resulting in water outages throughout the City of Jackson and City of Byram.
- On Wednesday, March 10, the City of Jackson officially lifted the precautionary boil water notice on its 16K well water connections served by the Jackson Maddox Well System. This primarily impacts residents in South Jackson, City of Byram and City of Terry in the following zip codes:
- 39170
- 39212
- 39154
- 39209-Jackson Customers Off Maddox and Wiggins Road
- 39272-Byram Customers on the West Side of I-55 South
- Reports of new water main breaks/leaks have tapered off to a normal cadence. As of today, 87 have been repaired, 4 are ready to be repaired and 53 reported breaks/leaks are awaiting confirmation. A complete list is at the end of this document. Please continue to report any visible water leaks to 311.
- In addition to 311, residents can also call 601-960-1111 or 601-960-1778 to report low/no water pressure. All water meter issues should be directed to 601-960-2000.
HOW TO HELP
- Since the onset of this crisis, many have asked how they can help support the residents of Jackson. The City’s Department of Constituent Services is helping to coordinate offers of support and can be reached at 601-960-2324 or 601-960-1835.
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- At this time, the City of Jackson has identified the following key needs for residents:
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o Bottled Water
o 1 Gallon Jugs of Water (Drinking and Distilled)
o Hand Sanitizing Wipes
o Flushable Wipes
o Hygiene Items (Soap, Hand Soap)
o PPE (face masks, hand sanitizer)
o Utility Assistance
o Gift Certificates for groceries
o Debris Removal (for elderly and disabled residents)
WSBA BILLING ADJUSTMENTS FOR REPAIRS
- Citizens who have experienced a significant leak or loss of water due to a plumbing issue or busted pipes during this crisis should retain copies of the plumbing statements upon repair to provide to WSBA for consideration of an adjustment to your bill.
- To qualify for a leak adjustment, simply bring a copy of your plumbing receipt or a receipt for parts purchased to the Applications Counter at WSBA. One of our customer services representatives will be happy to assist you. Please call 601-960-2000 for any additional information.
WATER MAIN BREAKS/LEAKS
- The following locations have been reported by constituents of the city of Jackson. *Note, these also have to be confirmed as actual water main breaks. Once confirmed, they will then have MS 811 Locate requested. The following have not been repaired as of 3/15/2021:
- GARDEN PL & ORCHARD VIEW DR
- 411 W CAPITAL ST & NEAR ALABAMA ST- CONFIRMED
- LENOX DR & RIDGEWOOD RD
- 4227 HANOVER PL
- 1860 PATTON AVE
- 16 ROBINHOOD RD
- 3857 PARKWAY AVE *
- 234 ELLIS AVE
- 824 CARLISLE ST
- 2656 LAKE CIRCLE
- 2530 BAILEY AVE
- 576 DRYDEN AVE
- 422 ARBOR HILL DR
- 159 RAULSTON DR, BYRAM
- HATTIESBURG ST & JR LYNCH ST
- 2237 SHEFFIELD DR
- 3539 HAWTHORN DR *
- 1860 PADEN ST
- 215 OVERLOOK PL
- 202 RED HILL DR
- 1516 DEVINE ST
- 1102 LAVERNET RD
- BLAIR ST & MONUMENT ST
- TERRY RD & CULPEPPER DR
- 538 WILLOW WISP WAY
- 212 COLONIAL CIRCLE *
- 1430 Holliman Avenue
- 2401/2445 Coronet Place
- 227 E ASH ST
- 4874 OAK FOREST DR
- 1222 BRECONRIDGE RD *
- 226 SWAN LAKE DR
- COLUMBUS ST & ST CHARLES ST
- TERRY RD & PORTER ST
- 4140 CRESTVIEW DR
- 1200 N STATE ST
- 850 FAIRVIEW ST
- 641 DOROTHY LN
- 4216 WOLL O WOOD BLVD
- 3707 MOSLEY AVE *
- 1804 ROBINSON ST/EASTVIERW ST
- 814 AVONDALE ST
- SOUTHHAVEN CIR & W MCDOWELL RD
- 625 WITSELL RD
- 3403 GALLOWAY AVE
- 2330 SAGECREST AVE
- KELLY ST & COUNTYLINE RD
- 5135 CUMBERLAND PL
- EMINENCE ROW & NORTHSIDE DR
- 1120 MONROE ST
- 1227 ANNA LISA LN
- SCANLON DR & WINGFIELD DR
- The following locations have been confirmed as actual water main breaks and the MS 811 Locate requested. They have not been repaired as of 3/15/2021:
- W WOODROW WILSON AVE & MARTIN LUTHER KING JR DR – (MS 811 LOCATE REQUESTED 03/05/2021)
- 510 WESTBRIDGE COVE, BYRAM -(MS 811 LOCATE REQUESTED 03/05/2021)
- WALTHAM ST & RAYMOND RD – (MS 811 LOCATE REQUESTED 03/11/2021)
- 209 E CAPITAL – (MS 811 LOCATE REQUESTED REMARK 03/03/2021)
- The following water main breaks/ leaks have been repaired as of 3/11/2021:
- 2236 MEAGAN DR
- 3006 CHARLESTON DR
- EDGEWOOD ST & EUCLID AVE
- 5440 HIGHLAND DR
- 3724 MONTROSE CIRCLE(3 Leaks Total Same Street) 3739 and 3748
- DULING AVE & OLD CANTON RD
- 622 DULING AVE
- 124 ASHCOT CIRCLE
- RHYMES PLACE & EASTBOURNE
- 3906 RESTBROOK PLACE
- 1154 GREYMONT AVENUE
- 4893 CHURCH-HILL DR
- 206 PRENTISS STREET
- 218 COLUMBUS ST
- FORTIFICATION ST AND MAPLE ST
- 4021 OAKLAWN DR
- 1045 AVONDALE ST
- LONGINO ST & FORTIFICATION ST
- 354 E MAYS ST
- 4235 HANOVER PLACE
- 3853 TYRONE DR
- 350 SAMUEL BAILEY DR
- 337 BARNES ST
- 5939 BAXTER DR
- 2382 HWY 80
- 607 S JEFFERSON ST – SAME AS S JEFFERSON ST & E SOUTH ST NEAR JACKSON ICE
- 931 UNION ST
- W CAPITAL ST & LOINGINO ST
- 857 N JEFFERSON ST
- W CAPITAL ST & 144 BRADLEY ST
- CLEVELAND AVE/HILL AVE
- CAPITAL ST & LONGINO ST
- 1614 JONES AVE
- CLAIBORNE ST & ST CHARLES ST
- 1600/1645 BLAIR ST
- VALLEY ST NEAR ROBINSON ST ACROSS FROM PERKINS FOUNDATION
- OAK DALE ST & WHOLESALE RD
- 2919 MARWOOD DR
- 1600/1609 FIRST AVE
- DEWITT AVE/BAILEY AVE
- E. MITCHELL AVE/N MILL ST
- W MAYES ST & 3243 EDWARDS AVE
- 330 GLENDALE AND BAILEY AVE
- 3242 ROSEMARY ST
- 726 ALVAREDO ST
- 1200 RIDGEWAY ST & SAGE ST
- 3925/3927 BERKLEY DR
- 3503 DOWING ST/DUNBAR ST & DOWNING ST
- 920 WHITWORTH ST
- 544 LAUNCELOT RD
- 711 BENNING RD
- 940 MEADOW BROOK RD
- 975 ROYAL OAK DR
- 2310/2320 TWIN LAKES CIRCLE
- 3715 GREENWICH ST
- HOLLY HILL DR & OLD LAKE RD
- 327 S DENVER ST
- OLD CANTON RD & GLEN WAY DR
- 200 S LAMAR ST
- LANGLEY ST & GUDICI ST
- 738 CHESTNUT ST
- 4318 COUNCIL CIRCLE
- 209 E CAPITAL ST
- LILLY ST & CLOVER HILL
- VIOLET ST & POCAHONTAS AVE
- 2033 WILL O WISP WAY
- 304 N CONGRESS ST
- 212 AUTUMN RIDGE DR
- TUDOR ST & CORLEY AVE
- 6230 WOODSTOCK DR
- CHENNAULT AVE & LINDSEY DR
- E PASCAGOULA ST & LAMAR ST
- 5726 BAYBERRY DR
- N ALABAMA AVE & W CAPITAL ST
- 611 CHELSEA DR & UPPER DARBY
- 1100 CLEARY ST
- 927 BLOOM ST
- 1716 MCGEE ST
- FIRST AVE & BUENA VISTA
- LENA ST & LARIDA CT
- 203 E MONUMENT ST
- NORTH PARK DR & MEADOW LANE
- RAYMOND RD & WILTON ST
- ROSEHAVEN DR & CLINTON BLVD
- 5247 NANTUCKETT DR
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