2021-Annual Drinking Water Quality Report

Lead and Copper Repeat Notification January 2023


Boil Water Advisory information click here



The City of Jackson’s Water and Sewer Business Administration office in the Metrocenter Mall will be closed Monday, March 27 until further notice.

The Metrocenter was damaged during Sunday’s storm. Water bills may be paid by phone or click here for payment locations.

City of Jackson Prepares for Potential Flooding

Posted on September 24, 2020

City of Jackson Prepares for Potential Flooding
Infrastructure Team Has Measures In Place, Prepares for Overnight Watch

(Jackson, MS) –  Heavy rains are forecasted for the Jackson metro area tonight and the City of Jackson is prepared.

“We are monitoring the weather and will have barricades in place for the viaducts that are flood-prone. The bulk of the rain will probably enter the Jackson Metro area overnight. If we receive heavy periods of rain, possible flash flooding could arise,” said Dr. Charles Williams, City Engineer.  “We advise motorists to be cautious traveling during the night where visibility is low, and judgment can be impaired regarding flooded roads.  The Department of Public Works will be on alert during the night along with first responders.”

Residents are reminded to please report downed trees to 601.960.1875 and contact 311 or 601.960.1111 to report concerns, issues, or service requests.


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