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The City of Jackson’s Water and Sewer Business Administration is now JXN Water. Click here.



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New Business Owners

Applying for a Business License


The City of Jackson has made it easier for existing companies to operate here. We have moved to a digital licensing process to be more business-friendly, efficient, and transparent.

Business owners like yourself can now apply for a business license online from any device without making multiple trips to downtown city offices. Visit our online portal at OpenGov to begin the application process and make payments too!


Step A: Create an OpenGov ID

  1. Click “Sign Up” in the upper right corner of the page, then click "Sign up using Secure Portal” to display the login page.
  2. Select the “Sign Up” tab and enter your email address and preferred password.
  3. Then click the blue “Sign Up” button to complete the sign-up step and log into the online portal.


Step B: Access Your Online Account and Begin the Business License Application Process

  1. Scroll down to click on "Business Licenses".
  2. Under "Apply Online", click "select" to begin the business license application.
  3. Add the information about your business. Click “Next” to advance from one page to the next.
  4. On the last page, click “Confirm and Submit” when ready to submit your information. Or, click “Save Draft and Exit” to save your changes and submit the renewal form later.


eCommerce Business License | Get an eCommerce License


  • The City of Jackson wants your business.
  • If you plan to open a business here, the process of applying for and receiving a license is digital.
  • You can apply using a laptop or any mobile device.
  • Throughout the process, you will be able to see what has been done and what you need to do next from any computer or mobile device.
  • You can pay for the license online, in person, or by mail, however you prefer.
  • If you prefer to apply in person, you can do so without multiple trips to city offices downtown.
  • Once you apply, employees in the Planning and Development Department will be able to see where you are in the process and can advise you on what to do next.
  • Jackson's business development staff is always on standby to assist business owners in navigating the process.
  • Once you receive your license, your annual renewal notice will be sent electronically, and you can renew and pay online using any computer or mobile device.
  • The fee for a business license varies depending on the number of employees or the amount of inventory. There may be additional fees based on the type of business.
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