Water Sewer Business Administration (WSBA) hours have resumed to regular hours Monday – Friday from 7:30 am - 5:30 pm.


Lead and Copper Repeat Notification May 2022

What if I haven’t received a bill?

If you have not received a bill, email WSBA@jacksonms.gov and request to enroll in the appropriate payment plan. A customer service representative will contact you and provide a balance based on a flat rate charge.  

If you have not received a bill because you do not have an account we will help you start an account and back bill your charges based on your current lease agreement or mortgage deed. We will use this amount to start a payment plan once you have made three months of current charges and have applied for RAMP ERA funding.

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