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JATRAN News, Rider Alerts and Updates

Mississippi Public Transportation Association awarded JATRAN, the most "Innovative Transit System of the Year" for 2017 at its annual meeting in Starkville, MS on November 16, 2017.

MPTA award Nov. 2017.jpg

JATRAN Bus Facility 

JATRAN and the City's Transit Services Division located at the Administration and Maintenance Facility, located at 1785 Highway 80 West, Jackson. The office is open Monday through Friday from 8:00 a.m. to 5:00 p.m.  JATRAN Route 7 serves this facility.

JATRAN Change in Transit Operations Contractor

Effective January 1, 2019, TRANSDEV is the new contractor operating JATRAN for the City of Jackson. They have a three year contract with two optional years.

JATRAN Customer Service Telephone Number

The telephone number for JATRAN customer service and fixed route information, Paratransit reservations and cancellations, lost and found, alternative transportation service is (601) 952-1000. TDD/TTY users can call 711 through the Mississippi Relay Service. 


JATRAN Customer Service Office:
(601) 952-1000 or (601) 960-0725
TDD/TTY: 711 through Mississippi Relay Service

JATRAN Customer Service Hours:
Monday - Friday 6:00 a.m. - 5:00 p.m.
Saturday 8:00 a.m. - 5:00 p.m.

Fax: (601) 948-3840
Visit: JATRAN Customer Service
Union Station, 300 W. Capitol St, Jackson, MS.