ATTENTION JACKSON RESIDENTS: Mayor Lumumba has issued a STAY AT HOME ORDER for the City of Jackson to prevent the spread of the COVID-19 Coronavirus, which will take effect Friday, April 3, 2020, at 12:00 am. As a precaution, City Hall and all non-essential city government offices, including our Senior Community Centers and Early Childhood Development Centers will be closed until April 17, 2020. Public gatherings of 10 or more people are strictly prohibited. Restaurants may only operate as take-out, drive-through, or delivery service only. Please continue to exercise proper hygiene and social distancing. Information for more resources may be found here.


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In an effort to protect the health, safety, and welfare of our citizens, a mandatory Stay at Home Order is in effect in the City of Jackson to prevent the spread of COVID-19. City Hall and all non-essential city government buildings, including all city Senior Community Centers and Early Childhood Development Centers are closed to the public until April 17, 2020. Gatherings of 10+ people have been stictly prohibited with limited access to restaurants. Bars have been ordered to close. To recieve alerts related to the Coronavirus outbreak, sign up for Code Red Alerts.

All remaining scheduled Public Hearings and Application Workshops regarding the development of the City of Jackson’s 2020-2024 Consolidated Plan and its 2020 One-Year Action Plan have been postponed until further notice.

Additonally, the following facilities are closed:

  • Thalia Mara Hall
  • Municipal Art Gallery
  • Arts Center of Mississippi
  • Smith Robertson Museum
  • Russell C. Davis Planetarium (closed until 2022)
  • Pete Brown Golf Facility
  • Grove Park Municipal Golf Course
  • Grove Park Community Center
  • Jayne Avenue Community Center
  • Vergy P. Middleton Community Center
  • Battlefield Community Center
  • Kurts Gym
  • Sykes Gym
  • Champion Gym
  • Medger Evers Gym
  • Westside Gym
  • Mynelle Gardens

All Department of Parks and Recreation special events have been postponed through April 17, 2020.

As we work to further prevent the spread of COVID-19 by limiting large crowds, the City of Jackson has postponed the following events: TECHJXN POSTPONED

  • Citizen's Police Academy
  • TECH Jackson
  • The Fertile Ground Expo
  • Praise Dance Explosion
  • Easter Egg Hunt
  • Flipping Out Tumbling Event

Water Sewer Business Administration

Water Sewer Business Administration is temporarily closing its lobby until further notice. Customers will still be able to pay water bills online, via Metro Center drop box from 8 AM – 5 PM on Monday – Friday or at the below alternative cash payment locations. To start new service or to stop existing service, please call 601-960-2000 and a Customer Service Representative will assist you by phone, email or fax. For those customers that do not access to the internet, assistance is still available by appointment only.

As always, the health, safety, and well-being of our customers, associates, and our communities is of paramount concern. We will continue to monitor this quickly evolving situation and we’re here to assist our customers as needed. WSBA alternative cash payment locations are available to make cash payments as long as the locations remain open.


For the time being, JTRAN service will continue to operate during its normal hours of operation. In addition to the nightly deep cleaning that takes place on every JTRAN bus, soft cleanings are being performed every two hours during operating hours to disinfect all high-touch areas. JTRAN drivers have been equipped with personal hygiene.

All Jacksonians are urged to maintain proper handwashing and coughing hygiene and practice social distancing as much as possible. To further this effort, residents are encouraged to utilize on-line services as much as possible to complete city business and to please hold off on any city services that can wait unitl this emergency subsides. Take all necessary precautions as outlined by the Centers for Disease Control.

Waste Management 

At this time, there are no changes to residential waste collection in the City of Jackson. Due to the impact of the unprecedented coronavirus (COVID-19) pandemic and Federal and State Emergency Declarations, Waste Management is focusing its employees on the collection of household waste, which is an essential health and safety service in our community.

We will continue curbside collection, however, there may be a delay in doing so. We are experiencing unprecedented volumes due to the stay at home order in our area, and we are committed to providing essential services to our communities. Rest assured, your regular 2x per week curbside waste collection will continue as normally scheduled. Please set your containers out at the curb the night before your regular collection day.

Your waste collection time may be different, so we are asking that you leave your waste out even if it beyond the time that your waste is usually collected. Please make sure all waste is bagged and containerized. Currently, Waste Management is servicing all routes in the City of Jackson with one helper on the back of the garbage truck to abide by Federal and State mandates of social distancing.












Know your symptoms and create a household plan of action. If you are sick, DO NOT go to the emergency room. Call your primary care physician to determine if you need to be tested for Coronavirus. For Coronavirus updates, safety precautions, and links to more info, visit

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