The STAY SAFE JACKSON executive order has been issued for the City of Jackson, easing restrictions on movement within the City. Citizens must wear a facial covering while in public and maintain a social distance of at least six feet to prevent the spread of the COVID-19. Call the City of Jackson COVID-19 Hotline at 601-586-3067 and fill out the Symptom Collector if you are experiencing symptoms.

If you are in need of mental health support during this time, call our Mental Health Warmline at 601-586-3073. 


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In an effort to protect the health, safety, and welfare of our citizens, a mandatory Stay at Home Order is in effect in the City of Jackson to prevent the spread of COVID-19. City Hall and all non-essential city government buildings, including all city Senior Community Centers and Early Childhood Development Centers are closed to the public until May 15, 2020. Gatherings of 10+ people have been strictly prohibited with limited access to restaurants. Bars have been ordered to close. To receive alerts related to the Coronavirus outbreak, sign up for Code Red Alerts

All remaining scheduled Public Hearings and Application Workshops regarding the development of the City of Jackson’s 2020-2024 Consolidated Plan and its 2020 One-Year Action Plan have been postponed until further notice.

Additionally, the following facilities are closed:

  • Thalia Mara Hall
  • Municipal Art Gallery
  • Arts Center of Mississippi
  • Smith Robertson Museum
  • Russell C. Davis Planetarium (closed until 2022)
  • Pete Brown Golf Facility
  • Grove Park Municipal Golf Course
  • Grove Park Community Center
  • Jayne Avenue Community Center
  • Vergy P. Middleton Community Center
  • Battlefield Community Center
  • Kurts Gym
  • Sykes Gym
  • Champion Gym
  • Medger Evers Gym
  • Westside Gym
  • Mynelle Gardens

All Department of Parks and Recreation special events have been postponed through May 15, 2020.

As we work to further prevent the spread of COVID-19 by limiting large crowds, the City of Jackson has postponed the following events: TECHJXN POSTPONED

  • Citizen's Police Academy
  • TECH Jackson
  • The Fertile Ground Expo
  • Praise Dance Explosion
  • Easter Egg Hunt
  • Flipping Out Tumbling Event

Water Sewer Business Administration

Water Sewer Business Administration is open to the public, operating in a limited capacity until further notice. Customers needing to make a cash payment or to speak with a customer service representative in person can visit WSBA Monday, Wednesday, and Friday from 11:00 am - 2:00 pm. All visitors are urged to wear a face-covering to ensure everyone's protection against transmission of COVID-19

Customers will still be able to pay water bills online, via Metro Center dropbox from 8:00 am – 5:00 pm on Monday – Friday or at the below alternative cash payment locations. To start a new service or to stop existing service, please call 601-960-2000 and a Customer Service Representative will assist you by phone, email, or fax. For those customers that do not have access to the internet, assistance is still available by appointment only.

As always, the health, safety, and well-being of our customers, associates, and our communities is of paramount concern. We will continue to monitor this quickly evolving situation and we’re here to assist our customers as needed. WSBA alternative cash payment locations are available to make cash payments as long as the locations remain open.


For the time being, JTRAN service will continue to operate during its normal hours of operation. In addition to the nightly deep cleaning that takes place on every JTRAN bus, soft cleanings are being performed every two hours during operating hours to disinfect all high-touch areas. JTRAN drivers have been equipped with personal hygiene.

All Jacksonians are urged to maintain proper handwashing and coughing hygiene and practice social distancing as much as possible. To further this effort, residents are encouraged to utilize online services as much as possible to complete city business and to please hold off on any city services that can wait until this emergency subsides. Take all necessary precautions as outlined by the Centers for Disease Control.

Waste Management 

At this time, there are no changes to residential waste collection in the City of Jackson. Due to the impact of the unprecedented coronavirus (COVID-19) pandemic and Federal and State Emergency Declarations, Waste Management is focusing its employees on the collection of household waste, which is an essential health and safety service in our community.

We will continue curbside collection, however, there may be a delay in doing so. We are experiencing unprecedented volumes due to the stay at home order in our area, and we are committed to providing essential services to our communities. Rest assured, your regular 2x per week curbside waste collection will continue as normally scheduled. Please set your containers out at the curb the night before your regular collection day.

Your waste collection time may be different, so we are asking that you leave your waste out even if it beyond the time that your waste is usually collected. Please make sure all waste is bagged and containerized. Currently, Waste Management is servicing all routes in the City of Jackson with one helper on the back of the garbage truck to abide by Federal and State mandates of social distancing.

CDC Guidelines

Know your symptoms and create a household plan of action. Limit non-essential travel and if you must go out in public, wear a face covering.

If you are sick, DO NOT go to the emergency room. Call your primary care physician to determine if you need to be tested for Coronavirus.

For Coronavirus updates, safety precautions, and links to more info, visit

YPR Jackson
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