City Web Policy/Internet Use
The City of Jackson is committed to protecting your privacy. Any personal information collected, used, and disclosed by the City of Jackson is in accordance with the Freedom of Information and Protection of Privacy Act (FOIPPA).
2. What is personal information?
Personal information is defined by FOIPPA as information about an identifiable person. Some examples of personal information are name, age, home address, phone number, e-mail address, IP address (a computer's address), identification numbers, reading choices, and age. FOIPPA's definition of personal information does not include work contact information, which is information that would allow a person to be contacted at a place of business, such as the person's name, title, business address, business phone number, and business email address.
3. Information automatically collected when visiting our site
Some information is automatically collected by our server when you browse our website, including
We collect this information to help make our site more useful by assessing our web services and system performance, as well as learning how many people are visiting the site and how they are using it. No attempt is made to use this information to identify visitors unless it is necessary for an investigation or is required by law.
- the domain name and IP address of the computer you are using;
- your browser and operating system;
- the screen resolution;
- the date and time you accessed the site;
- what pages you visited; and
- what website you visited from, if applicable.
4. Personal information collected via e-mail and web forms
Your personal information is collected by the City of Jackson when you fill in a library web form or send an e-mail, such as when you apply for a library card online, ask a reference question, and offer book suggestions.
Personal information you send to us by e-mail or when using our web forms will only be used by authorized staff for the purpose for which it was collected or for a consistent purpose, unless you consent otherwise or it is authorized or required by law.
Information you send to the City of Jackson using our web forms is encrypted so that it is protected from a third party accessing it in transit. However, e-mail messages sent over the internet are not secure and may be read by a third party who intercepts the communication. If you are concerned about sending your personal information over email, we suggest you either phone or fax us instead.
Cookies are small files that are saved on your computer and used to store information that is communicated back to the website being accessed.
The City of Jackson uses reasonable security measures to protect against risks such as unauthorized access, collection, use, disclosure, and disposal.
These security measures protect personal information once it reaches our server. The City of Jackson's security cannot protect information while it is in transit over the internet unless the information is collected by one of our secure online web forms. Information sent to ABC Library in e-mail messages is not secure.
7. Links to other sites
The City of Jackson strives to provide a wealth of resources from our website, including links to sites outside of the library, such as encyclopedias, reference databases, tutoring help, and private organizations.
The City of Jackson has no control over the management of these web sites, and we are not responsible for their privacy policies. You are encouraged to review those policies before using the service or providing any personal information.
8. How long is personal information kept?
How long the City of Jackson keeps your personal information depends on the nature of the service for which the information was collected.
If the City of Jackson uses your personal information to make a decision that affects you, we must keep that information for at least one year so that you have an opportunity to access it. Otherwise, we keep it for the length of time necessary to fulfill the purposes for which it was collected. Personal information is securely destroyed when it is no longer needed.
9. Disclosure of personal information
The City of Jackson does not sell or rent personal information. Personal information is disclosed only in accordance with FOIPPA or as required by law.
10. Accuracy of personal information
The City of Jackson will endeavor to ensure the personal information is as accurate, complete, and up-to-date as necessary.
11. How can I access or correct my personal information?
To access your personal information held by the City of Jackson, submit a written request to the City of Jackson's FOI/Privacy Officer (see contact information below). Your request should provide enough detail to enable a library employee to find the personal information (e.g. "personal information I submitted when I applied online").
You may request that the personal information about you held by the City of Jackson be corrected if you believe it is incorrect. You may do so by submitting your request in writing to the FOI/Privacy Officer (see contact information below).
The City of Jackson's practices and policies are reviewed from time to time. Any changes to these policies will be posted on this site.
Please send any questions or comments to email@example.com.