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The City of Jackson, Department of Planning and Development, Office of City Planning, Transit Services Division is proud to provide JATRAN fixed route and JATRAN HandiLift ADA paratransit bus service throughout the City of Jackson. You can count on JATRAN to provide transit services - Monday through Friday 5:15 a.m. and 7:45 p.m and on Saturday between 6:45 a.m. and 6:45 p.m. Most routes operate every 60 minutes with limited service every 30 minutes on Routes 1, 8 and 12.

JATRAN is the Driving Force of Jackson!  We hope to see you on a JATRAN bus soon!

The new JATRAN trip planner, powered by Google, is designed to help transit riders find their way from points A to B in the City of Jackson. Use the trip planner to plan your ride, since it is tied to JATRAN routes and schedules so it can tell you when to be at the bus stop, where, if necessary, to make any transfers and where you can get off. You can search by intersection, address, business  name or landmark. 

How to Use the Trip Planner

  • Enter your starting location, either by street address, two street intersection, business name or 
    landmark in the “Start” text field above.
  • Next enter your destination using the same method in the "End" text field.
  • Then select either “Depart at” or “Arrive by” at the bottom of the box.
  • Next, enter the date of travel and the time of travel.
  • Finally, click the "Get Directions" button.


The trip planner will then show you your planned trip and what time the bus will depart or arrive based on what you have selected.

PLEASE NOTE: While JATRAN strives to provide quality information through our trip planner, the City of Jackson cannot guarantee 100% accuracy. This is a new service that is still being refined by both Google. Please see the Google Transit Terms and Conditions.

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Transit Services Division
Christine F. Welch, PHR
Deputy Director of Transportation
Office: (601) 960-1909
Fax: (601) 948-3840
1785 Highway 80 West
Jackson, MS  39204

JATRAN Customer Service Office:
(601) 952-1000 or (601) 960-0725
TDD/TTY: 711 through Mississippi Relay Service

JATRAN Customer Service Office Hours:
Monday - Friday 6:00 a.m. - 5:00 p.m.
Saturday 8:00 a.m.  - 5:00 p.m.

Fax: (601) 948-3840
Visit:  JATRAN Customer Service Office @ Union Station
300 W. Capitol St, Jackson, MS 39207