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How to Apply

If you are a new paratransit rider you will need to be registered and certified eligible by City of Jackson, Department of Planning & Development, Transit Services Division prior to using the service. To register for services, please download the application below and return it to the City of Jackson. Applications can also be sent to you at your request by calling the City of Jackson Transit Services Division administrative office (601) 960-1887; TDD/TTY users' can call 711 through the Mississippi Relay Service. You can also write ADA Application Request, City of Jackson, Transit Services Division, 1785 Highway 80 West, Jackson, MS 39204 or email  

ADA Paratransit Application

Once the application is completed, please mail or drop it off at the City of Jackson, Transit Services Division, 1785 Highway 80 West, Jackson, MS 39204, fax to: (601) 948-3840 or email 

Visitors to Jackson, Mississippi
If you are visiting the City of Jackson and use ADA paratransit where you live, you may also enjoy the benefits of ADA paratransit service on JATRAN HandiLift. Simply call (601) 960-1100 or TDD/TTY: 711 though the Mississippi Relay Service to be added to our client list. After 21 days, you will need to certify with the City of Jackson, Transit Services Division following the guidelines above under Application Process.