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JATRAN Reduced Fare Card

The purpose of the JATRAN Reduced Fare Card is to provide eligible individuals with fare discounts as mandated by state and federal law. With a JATRAN Reduced Fare Card, students (ages 5-18) attending a school, persons with qualifying disabilities and senior citizens (60 or over) are entitled to a reduced fare on JATRAN buses.

The JATRAN Reduced Fare Card is free and is good up to three years. 

People who have a JATRAN Reduced Fare Card or other proof of eligibility have the option of buying a discounted Day Pass, Weekly Pass, Monthly Pass or pay cash fares on the bus.

1. Basic Eligibility

To qualify for Basic Eligibility, you must present one of the following with your application: 

  • Student ID or proof of enrollment into a school for ages 6 through 12th grade.
  • Medicare Card (not Medicaid).
  • Mississippi DPS Placard registration for a parking placard. Card will expire same date as Placard.
  • Other Transit Agency or Visitor Card issued to you by another transit agency.
  • Proof of Age - 60 or older. May apply 30 days prior to 60th birthday
  • Proof of Veterans Disability - A copy of your Service Connected Disability I.D. Card and your VA Certification demonstrating a disability rating for aid and attendance, or a service-connected disability with a rating level of 50% or higher.

2. Persons with Disabilities Eligibility

If you have a disability, your application must be completed by one of the following licensed professionals: 

  • Licensed physicians with an M.D. or D.O. degree, licensed physician's assistants and nurse practitioners may certify in all categories in which they are licensed to diagnose;
  • Licensed chiropractors, categories 1, 2, 3 and 4
  • Licensed podiatrists, disabilities involving the feet under categories 1, 2, 3 and 4
  • Licensed optometrists, category 9
  • Licensed audiologists, category 10
  • Licensed clinical psychologists and licensed educational psychologists, categories 12, 15, 16 and 17
  • Licensed marriage and family counselors (MFCC) and licensed clinical social workers (LCSW), category 17

3. Application Process 

  • Complete the application form. Incomplete applications will not be accepted.
  • Call (601) 952-1000 or email  to schedule an appointment. Office hours are Monday through Saturday from 8:00 a.m. to 5:30 p.m. for processing this card at Union Station. 
  • Present a valid photo identification - such as a current driver's license, student identification card, State Identification Card, Passport, Alien Registration Card, Military Identification Card or Military Dependent Card (originals only).

Your photograph will be taken and your eligibility will be verified, when you submit your application. 

Upon receiving your JATRAN Reduced Fare Card, you are immediately eligible for reduced fares on all public transit systems. No additional proof of eligibility is required, but you must show the JATRAN Reduced Fare Card at the time you pay the fare. 

4. Where to Apply for a JATRAN Reduced Fare Card:

JATRAN Customer Service Center, 300 West Capitol Street, Jackson, MS 39201. All JATRAN routes, except Route 12, serve this facility, in addition to HandiLift. Office hours are Monday through Saturday between 8:00 a.m. and 5:30 p.m. for processing this card. 

City of Jackson, Transit Services Division staff also visit locations such as senior centers located throughout the City of Jackson on an as needed basis. When City staff come out to community sites, a picture is taken and applications are accepted. Applicants must bring a valid photo ID with the application. The card will be mailed to you, if you come to a community site location.