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JATRAN Customer Service
JATRAN has friendly people that can help you get to where you need to go! There are many ways to contact us. Start off by visiting our administrative offices located at 1785 Highway 80 West, Monday through Friday between 8:00 a.m. and 5:00 p.m. The offices are located at the corner of Highway 80 and Valley Street. Click Here for details on where we are located.

You may ride Route #7 - Terry Road/ Raymond Road to the facility (bus stop is at the corner of Valley Street @ Highway 80) or schedule a reservation on JATRAN HandiLift, if eligible for service by calling (601) 952-1000 or (601) 960-0725 for a reservation. 

The customer service center is available at Union Station, 300 West Capitol Street in Jackson. Office hours are Monday - Friday from 6:00 a.m. to 5:00 p.m. and Saturday 8:00 a.m. to 5:00 p.m.  All JATRAN Fixed Route and HandiLift (Paratransit) service information are avaliable at Union Station.

Call us at (601) 952-1000 or (601) 960-0725 (TDD/TTY users: 711 through the Mississppi Relay Service). 
Email us at  for trip planning assistance or to request information in an alternative and/or accessible format. 

All transit information provided is available in alternative and accessible formats. Please contact us to request this information in an alternative and/or accessible format. 

JATRAN is committed to helping you get from here to there. JATRAN is the Driving Force of Jackson!