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JATRAN News, Rider Alerts and Updates

JATRAN Bus Stop Signs Changes
JATRAN will start installing its new bus stop signs in route order.  The new signage is larger in size with bus route numbers and the JATRAN phone number.  This project should be completed by November 30, 2015.

JATRAN Bus Facility Relocation in September 2015
JATRAN will relocate to the new Administration and Maintenance Facility in September, located at 1785 Highway 80 West, Jackson. All telephone numbers will remain the same and the office will be open Monday through Friday from 8:00 a.m. to 5:00 p.m.  The City's Transit Services Division will also relocate to this Facility.  JATRAN Route 7 serves this facility.

JATRAN Change in Transit Operations Contractor
Effective October 1, 2015, National Express Transit Services Corporation will be the new contract operator of JATRAN under contract to the City of Jackson. They will have a three year contract with seven one-year extensions.

New Buses, Fareboxes, Ticket Vending Machines, Security Cameras and ADA Annouciators Are Coming!
The City Council has approved new equipment for JATRAN to be installed or delivered in the coming months or years. Two new 30 foot buses are on order from Gillig, LLC to be delivered in 2017.  New SPX Odyssey fareboxes will be installed on all buses and a ticket vending machine will be installed at Union Station.  New security cameras from SEON will be installed on all JATRAN buses to provide additional protection and new ADA annouciators will be installed on 16 of the 20 JATRAN buses by Strategic Mapping.  Look for these new items soon.

JATRAN System Updates

The City of Jackson, Department of Planning and Development, Transit Services Division is proposing service enhancements and fare changes to improve the overall effectiveness of JATRAN starting in November 2015. The City wants input from the public on how these service enhancements and fare changes would impact current and future JATRAN riders. Please join John Andoh, Transit Services Manager at the following locations f``or a discussion on these proposed service enhancement and fare changes:

• JATRAN Fixed Route Advisory Committee on Saturday, August 29, 2015 at 10:00 a.m. at Jackson City Hall Council Chambers, 219 South President Street, Jackson (Take HandiLift, Routes 1 or 4-Robinson).

• Bus ride-alongs in route order (from Route 1 to 12) with John Andoh, Transit Services Manager on Tuesday, September 1, 2015 from 7:15 a.m. to 7:15 p.m.

• Route 1: 7:15 a.m. departure from Union Station.
• Route 2 8:15 a.m. departure from Union Station.
• Route 4-B 9:15 a.m. departure from Union Station.
• Route 5 10:15 a.m. departure from Union Station.
• Route 6/3 11:15 a.m. departure from Union Station.
• Route 7-Raymond 12:15 p.m. departure from Union Station.
• Route 8- 1:15 p.m. departure from Union Station
• Route 9-2:15 p.m. departure from Union Station
• Route 12-3:45 p.m. departure from 1-55 North Frontage Road @ Save-A-Lot
• Route 7-Terry 4:45 p.m. departure from Union Station
• Route 4-R 6:15 p.m. departure from Walmart

• Public meeting on Wednesday, September 2, 2015 at the Warren A. Hood Municipal Building at 3:00 p.m. in the Andrew Jackson Conference Room on the 1st floor, 200 South President Street, Jackson (Take HandiLift, Routes 1 or 4-Robinson).

• A drop in workshop at Union Station on the JATRAN bus island will occur on Thursday, September 3, 2015 from 12:00 p.m. to 3:30 p.m.

Some of the service changes being contemplated include the following:
• Elimination of the second buses on Routes 7-Terry, 8 and 12 due to low ridership.
• Service to begin at 6:15 a.m. on weekdays and 7:45 a.m. on Saturday.
• Service to end by either 6:15 p.m. or 7:15 p.m. on weekdays and 5:45 p.m. on Saturday.
• Operate Saturday schedule on Day after Thanksgiving, Christmas Eve and New Years Eve.
• Operate no service on Dr. Martin Luther King Jr. Day, Presidents Day and Veterans Day. 
• Implementation of a pilot general public dial-a-ride service during evening after the last JATRAN bus departs, Monday through Saturday and on Sundays during the daytime.
• Renumbering several routes to eliminate confusion.
• Streamlining routes to eliminate confusion.
• New route to the Airport.
• Allowing seniors to ride HandiLift.
• Convert Routes 5, 6/3 and 12 to flexible fixed routes with ability to deviate off route for all passengers using small buses. 
• Implementation of a four year phased small fare increase with new passes, and discounts for seniors, persons with disabilities, youth and those whom use HandiLift.

Passengers can also submit comments in writing to: John Andoh, Transit Services Manager, City of Jackson, Transit Services Division, 200 South President Street, Suite 223, Jackson, MS 39201, email to , fax to: 601.960.0864 or call to: 601.960.1909. Comments should be submitted by Friday, September 4, 2015 by 5:00 p.m.

JATRAN Customer Service at (601) 960-0725, Monday-Friday 8:00 a.m. to 5:00 p.m.
TDD/TTY: 711 through Mississippi Relay Service
Fax: (601) 948-5726
Visit: JATRAN Customer Service, Union Station, 300  W. Capitol Street, Jackson.