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JATRAN News, Rider Alerts and Updates
Rider Alerts and Public Notices
Stay up to date with service changes, route detours, modifications and other changes to JATRAN service as explained below:

City of Jackson Special Transportation Program is now provided by JATRAN
Paratransit Service, "Handi-Lift".

Proposed JATRAN HandiLift Service Boundaries 

Accessible Formats Availability

Notice of Public Consultation for DBE Goal for Fiscal Year 2016

Federal Transit Administration Federal Fiscal Year 2013 and 2014 Program of Projects

Federal Transit Administration Federal Fiscal Year 2015 Program of Projects


News

JATRAN Bus Facility Relocation on October 1, 2015
JATRAN and the City's Transit Services Division will relocate to the new Administration and Maintenance Facility in September, located at 1785 Highway 80 West, Jackson. All telephone numbers will remain the same and the office will be open Monday through Friday from 8:00 a.m. to 5:00 p.m.  The City's Transit Services Division will also relocate to this Facility.  JATRAN Route 7 serves this facility.

JATRAN Change in Transit Operations Contractor
Effective October 1, 2015, National Express Transit Services Corporation will be the new contract operator of JATRAN under contract to the City of Jackson. They will have a three year contract with seven one-year extensions.

New Fareboxes, Security Cameras and ADA Annouciators Are Coming!
The City Council has approved new equipment for JATRAN to be installed or delivered in the coming months. New SPX Odyssey fareboxes was installed on all buses in April 2016.  New security cameras from SEON will be installed on all JATRAN buses to provide additional protection and new ADA annouciators will be installed on JATRAN buses by Strategic Mapping.  Look for these new items soon.

New JATRAN Customer Service Telephone Number
The telephone number for JATRAN customer service and fixed route information, HandiLift reservations and cancellations, lost and found, alternative transportation service and to ride HandiLift as a senior is (601) 952-1000. TDD/TTY users can call 711 through the Mississippi Relay Service.  The previously used number (601) 960-0725 may also be used to contact JATRAN Customer Service.

 



JATRAN Customer Service Office:
(601) 952-1000 or (601) 960-0725
TDD/TTY: 711 through Mississippi Relay Service

JATRAN Customer Service Hours:
Monday - Friday 6:00 a.m. - 5:00 p.m.
Saturday 8:00 a.m. - 5:00 p.m.

Email: transit@jacksonms.gov
Fax: (601) 948-3840
Visit: JATRAN Customer Service
Union Station, 300 W. Capitol St, Jackson, MS.