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JatranAbout JATRAN

Welcome to Jackson, Mississippi Public Transit System.  JATRAN operates daily fixed routes and provides a comprehensive Paratransit (Mobility) system Monday-Saturday.  There are no services on Sundays.  Union Station, located at 300 West Capitol Street is the main hub for all JATRAN buses.  Also, Jatran’s customer service office is housed at Union Station.  Passengers can purchase passes; file a formal complaint and obtain time schedule and route map information.  JATRAN bus fares average $1.50 per ride, but vary by age.   Transfers between routes are free.

JATRAN provides a safe and reliable way to travel in the Jackson metro area.  Riding JATRAN will save you money and improve the quality of life in our community by reducing traffic congestion and pollution.

Ride JATRAN, because it’s one of the most efficient ways to travel.

Complaint/Compliment Form

If you have a complaint or complement, please contact our customer service line at 601-960-0725 or stop by Union Station downtown branch at 300 West Capitol Street or JATRAN’s Administration Office, 1025 University Blvd. to get a form. Also, a copy of the form can be obtained by going to Quick Links at the bottom right corner and click on JATRAN Complaint Form.

JATRAN Holidays  

On the following holidays, JATRAN is closed:

  • New Year’s Day
  • Memorial Day
  • Fourth of July
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

Note: At any time the transit system is shut down, advanced notice will be given.

Transit Services Manager
John Andoh, CCTM
Ph: 601-960-1909
200 South President Street, Suite 223
Jackson, MS  39205-0017

Office Hours

Bus Service: Monday–Friday from 5:15 a.m. till 7:45 p.m. Saturday 6:40 a.m. till 7:00 p.m.
Administration Office Hours: Monday–Friday 8:00 a.m. till 4:30 p.m.
HandiLift Reservation Hours: Monday–Saturday 8:00 a.m. till 4:00 p.m.
Union Station: Monday–Friday 6:00 a.m. till 5:30 p.m.

JATRAN Business Office Number:
Fax Number: 601-948-5726
JATRAN TTY Number: 601-326-0490
HandiLift Reservation Number: 601-948-5438
Route Service/Complaints: 601-960-0725
Lost and Found: 601-948-7140 

Purchase Bus Pass Outlets

  • JATRAN Administration Office, University Blvd.
  • Union Station, Downtown Jackson

Administration Office
PTM of Jackson, Inc.
1025 University Blvd., P.O. Box 2809
Jackson, MS 39207-2809

Union Station
Customer Service Office
300 West Capitol Street
Jackson, MS 39201
Ph: 601-960-0725


The Transit Advisory Committee meetings are held once a month on Saturday's at the City Hall in the City of Jackson Council Chambers, 200 South President Street, Jackson,, Mississippi at 10:00 a.m.

Meeting Dates
  • Saturday, April 25, 2015
  • Saturday, May 30, 2015
  • Saturday, June 27, 2015


JATRAN HandiLift Advisory Committee meetings will be held at the Hood Building in the Andrew Jackson Conference Room, 200 South President Street.  Meetings are scheduled the third Wednesday of every other month from 1:00 p.m. until 3:00 p.m.  If you have questions, please contact Sam Gleese at 601.960.1863.

Meeting Dates
  • January 21, 2015
  • March 18, 2015
  • May 20, 2015
  • July 15, 2015
  • September 16, 2015
  • *November 18, 2015
    *Denotes meeting will start at 11:00 a.m. until 12:30 p.m.