To produce high quality, safe water in adequate quantities to serve the needs of the customers within the area certificated to the City of Jackson; and to distribute this water to these customers in a safe manner; and to collect wastewater from both retail and wholesale customers and treat the wastewater to make it safe to return to the river with minimum impact on the environment. The goal is to perform these tasks in a manner which provides the customers with the services desired at an affordable price through systems that are reliable in their ability to perform their functions as designed.

Primary Responsibilities:

• The Water/Sewer division plans, designs, constructs, maintains, and manages Jackson's water treatment plants, well systems and wastewater treatment plants; repairs, replaces and maintains water mains, sanitary sewer main lines, fire hydrants, and meter boxes; and is responsible for reading water meters, sending bills and receiving payments for customers served by the utility.