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Animal Control

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1. Can I adopt a pet?
2. Do you spay or neuter pets?
3. What are the hours to visit the shelter?

Culture - Art Gallery

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1. Tell me about the history of the Municpal Art Gallery
2. Tell me about your present exhibition

Culture - Davis Planetarium

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1. Where are you located

Culture - Smith Robinson Museum

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1. Where are you located:
2. Is the museum open on Sunday

Economic Development - Comprehensive Plan

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1. How do I obtain a copy of the Comprehensive Plan?
2. How does the Future Land Use Map influence zoning?
3. What is the difference between the Future Land Use Map and the Zoning Map?

Family & Youth Services

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1. When does the Summer Employment Program Start?
2. When do the youth start working?

Housing & Community Development - Land Bank

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1. I represent a non-profit organization that provides housing to low- and medium-income households. How may I obtain such property?
2. How can I obtain property currently owned by the city that is not tax-forfeited property?

Human Services - Special Initiatives

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1. What age do I have to be for AmeriCorps?
2. Do I have to live in Jackson to be in AmeriCorps?

Infrastructure Management

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1. Who do I call if I want to request for mosquito spraying or larviciding?
2. When will my street be resurfaced?
3. Who do I call if a parking meter is damaged or malfunctioning?
4. Who do I call if I receive a parking citation?
5. Who do I call to have a parking meter space(s) reserved?
6. What are the current operating hours and days of parking meters?
7. What are the current parking rates charged by the meters?
8. Who do I contact if a traffic signal is not working properly?
9. The traffic signal is not providing me with enough time to cross a street.
10. Why am I waiting at a red light when there is no cross traffic?
11. Who repairs missing or damaged street signs or traffic markings?
12. Who Do I contact if a street light is out?
13. Who do I contact to report a pothole?
14. Who is responsible for maintaining or replacing the sidewalk in front of my home/business?
15. Who do I contact to repair a utility cut once the City’s Water & Sewer Division has repaired a water or sewer line?
16. Who do I call to report a sinkhole
17. Does the City replace driveway pipes?
18. A storm drain is blocked by leaves and debris, who do I contact?
19. Who do I call to request my street to be swept?
20. Who do I call to request a drainage channel to be cleaned?
21. Who do I call if I am experiencing erosion along the drainage channel next to my property?

Jackson Area Water and Wastewater Systems

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1. How do I contact the sewer division?
2. How do I report meter tampering?
3. How do I terminate my water, sewer and sanitation services?
4. Can I make a payment online?
5. What is the property owner's responsibility in regards to a sewer back up?
6. My services were interrupted. How do I get my services reconnected?
7. Can you bill my deposit for new service on a later statement?
8. How long will it be before services are connected?
9. Does somebody have to be home when servicemen come to turn on services?
10. Do I have to come into the office to apply for service or can this be done online?
11. I am moving within the City of Jackson. Do I terminate services?

Jobs For Jacksonians

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1. Does it cost money to participate in the Jobs for Jacksonians program?
2. Does Jobs for Jacksonians guarantee a job if I participate with the program?

Land Use

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1. Is Land-use planning and Zoning the same?
2. What is the relationship between the Comprehensive Plan and the Zoning Ordinance?
3. How do I obtain a copy of the Comprehensive Plan?

Main

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1. How do I contact a city/county department?
2. Where can I find the answers to my frequently asked questions?

Mayor's Youth Initiative

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1. Who can join the Mayor’s Youth Council (MYC)?

Municipal Court

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1. Abstracts of Court, where to purchase?
2. Expungement Filing Fee?
3. Traffic Court Times
4. Traffic Tickets, Where to Mail
5. Traffic Tickets, Contact Numbers

Park Maintenance Division

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1. Can I reserve a park pavilion?
2. Can I host large special events in the park?

Parks - Athletic Division

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1. Do you offer any free athletic programs?
2. How can I get my child on a basketball or baseball team?
3. Do you offer any athletic programs for kids six years and under?
4. Do you offer swimming lessons?
5. How many swimming instructions sessions do you offer?
6. What are swimming pool operating hours?

Parks - Programming Division

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1. Can I reserve a gymnasium or community center on a holiday?
2. How can I become a vendor with the City of Jackson?

Parks and Recreation

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1. Where can I find detailed information on the Parks and Recreation Department?
2. Does your office have a Notary Public?
3. How can i find out which jobs are available in the Parks and Recreation Department?

PEG

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1. How do I become a certified producer?
2. What is a PEG crew member?
3. General Rules
4. Administrative policies and procedures
5. What are PEG's studio hours?
6. Completion of training

Personnel Management

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1. How can I apply for a job with the City of Jackson?
2. Can I fill out one application for several jobs?
3. Will I be notified about my application status?
4. Can I email my resume?
5. What happens after I submit my application?
6. What are the employment benefits of working for the City of Jackson?

Police - Detective Bureau

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1. Can you tell me who is handling my case?
2. Can you tell me if I have a warrant for my arrest?

Public Works

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1. Who do I call to discuss a problem with a water bill?
2. Who do I call to report a pothole (or any other infrastructure problem)?
3. Who do I call to report a water or sewer problem after hours?

Public Works - Engineering

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1. How does the city select consultant professional services?

Public Works - Fleet Management

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1. When will my new city vehicle arrive?
2. I have forgotten my employee pin number to purchase fuel. How can I get my pin?

Publication

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1. Where is the Office of Publications located?
2. What are the hours of operation?
3. What are the proper procedures for requesting services?
4. How long is the printing process?
5. Is there a charge when requesting documents?

Real Estate

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1. I represent a non-profit organization that provides housing to low- and medium-income households. How may I obtain such property?
2. How can I obtain property currently owned by the City that is not tax-forfeited property?

Senior Services

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1. How do I qualify for services?
2. Am I required to reside in Jackson to be eligible for these services?

Solid Waste

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1. How can I report that my garbage was not collected today?
2. I would like to dispose of leaves in my yard. Will the City of Jackson pick them up?
3. How can I get started with the City of Jackson's recycling program.
4. My recyclables were not collected today. How can I report this issue?
5. How can I dispose of an applicance, such as a refrigerator?
6. I would like to dispose of paint? Does the City of Jackson a drop off location for paint?
7. How can I dispose of limbs and other vegetative (yard) debris.
8. A contractor cut a tree down on my property. How do I dispose of it?
9. How Should I Dispose of These Household Items?
10. Will the waste collector pick up furniture if i set it out with my garbage?

Stormwater

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1. What is Stormwater?
2. Why is stormwater important?
3. What is an NPDES (National Pollutant Discharge Elimination System) permit?
4. What is a point source?
5. What is a water of the United States?
6. What is a pollutant?
7. Do I need an NPDES permit?
8. Where do I apply for an NPDES permit?
9. How are the conditions in NPDES permits enforced by EPA and the States?
10. Typically, how long are NPDEES permits effective?
11. What is the National Pollutant Discharge Elimination System (NPDES) Storm Water Program?
12. What is a Municipal Separate Storm Sewer System (MS4)?
13. Which MS4s are regulated by the NPDES Storm Water Program?

Water-Sewer

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1. Do I have to come into the office to apply for service or can this be done online?
2. How long will it be before services are connected?
3. Does somebody have to be home when servicemen come to turn on services?
4. Can you bill my deposit for new service on a later statement?
5. My services were interrupted. How do I get my services reconnected?
6. Can I make a payment online?
7. How do I terminate my water, sewer and sanitation services?
8. How do I report meter tampering?
9. How do I contact the sewer division?

Zoning

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1. What is a Rezoning?
2. Why Rezone?
3. What is a Special Exception?
4. What is a Use Permit ?
5. What is a Variance?
6. What is a zoning violation?
7. What is the penalty for a zoning violation?
8. Who is held responsible for a zoning violation for rental property?
9. How do I report a zoning violation?
10. How are rezoning initiated?
11. How to file a petition for a Rezoning Action - (REzoning, Special Exception, Use Permit, Varienace or PUD)
12. Are the application fees refundable?
13. What happens after the application has been submitted to the Zoning Division?
14. When are the Planning Board Hearings held?
15. How do I file an appeal of the Planning Board recommendations?
16. What is the City Council Hearing?
17. Can I appeal the City Council decision?