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Jackson News

Posted on: February 8, 2017

Jackson Fire Department and AMR Link to Shorten Paramedic Response Time Downtown


Downtown Jackson is safer from medical emergencies thanks to a new partnership between Jackson Fire Department and AMR.

An AMR paramedic is now based around the clock at JFD’s central station at 555 South West Street. AMR’s “sprint medic” responds in an SUV that carries all the equipment and supplies stocked on an ambulance, except the stretcher. 

AMR’s communications center dispatches the sprint medic to the scene at the same time an ambulance is dispatched from elsewhere around the city.   On average, a medic reaches the scene in two minutes and 11 seconds, typically before the ambulance arrives with a second paramedic and an EMT on board.  The service area covers Woodrow Wilson south to I-20 and South Prentiss to just west of I-55.     

JFD Chief R.D. Simpson approached AMR about the new linkage last winter.  In place since early June 2016, AMR’s sprint medics respond to about 315 calls per month in the center city.  AMR operations manager Stan Alford said AMR’s sprint medic has shortened AMR’s average downtown response times by four minutes and 45 seconds compared to the period when the company dispatched an ambulance only.       

“Four minutes and 45 seconds can make the difference between life and death,” Alford said.

Last week, the vehicle was given a new paint scheme that includes both the JFD and AMR logos.  

“This is a public-private connection with multiple benefits:  a paramedic reaches to downtown emergencies faster, taxpayer dollars are applied wisely and the JFD – AMR relationship is enhanced,” said Simpson.

Stan Alford, AMR’s operations manager, said: “Focusing a sprint medic on downtown Jackson will, we hope, contribute to peace of mind for those who reside in, work in or visit the area.  This change in service delivery is part of an on-going effort with JFD to strengthen cooperation between our two agencies.”

Alford said AMR aims to add a second sprint medic truck in Jackson shortly.  That truck would mainly serve the outlying northern part of the city which includes Presidential Hills. 

AMR has provided sprint medics for the rural area and small towns in Hinds County for several years.  Currently, AMR’s rural / small town sprint medics are based in Raymond and Byram.  

AMR charges patients or their insurers for ambulance transports, but does not charge for sprint medic service unless the sprint medic does more than assess vital signs and the patient then declines transport by ambulance.


About Jackson Fire Department:  JFD works to prevent loss of life and property in Mississippi’s largest city, a population of 175,000.  The department consists of more than 400 frontline firefighters, emergency medical personnel, fire prevention specialists, trainers and command staff.  JFD works out of 21 stations with more than 35 emergency operations vehicles.  To learn more about JFD, visit           

About American Medical Response:  America’s leading provider of medical transportation, AMR provides services in 42 states and the District of Columbia. More than 18,000 AMR paramedics, EMTs, RNs and other professionals work together to transport more than three million patients nationwide each year in critical, emergency and non-emergency situations. AMR, a subsidiary of Envision Healthcare Corporation, is headquartered in Greenwood Village, Colo. Serving 27 counties, the AMR family of companies are Mississippi’s busiest ambulance services.  For more information about AMR, visit and follow @AMR_Social on Twitter.

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